Investment Operations Manager in London

As the Investment Operations Manager, you will be responsible for the execution control and operational integrity of our Investment Portfolio. You will serve as the vital link between strategic vision and day‐to‐day execution, ensuring that all investment activity is properly recorded, monitored, and controlled.

While there is rarely a typical day, here’s a snapshot of some of the key parts of the job:

• Operational Oversight: Manage end‐to‐end investment operations, including operational relationship with third‐party managers, custodians, Lloyds and service providers to ensure trade settlement and data integrity. Includes mandate and breach monitoring, trade settlement, accounting, and reporting across multiple asset classes.
• System Custodianship: Own and maintain the integrity of the investment management systems (e.g. Aladdin, PowerBI), ensuring accuracy and completeness of all portfolio data for internal and external reporting, including Lloyd's.
• Third‐Party Management: Supervise the routine operations of third‐party administrators, custodians, and fund managers, acting as the primary technical point of liaison. Select and oversee index and ESG data set suppliers.
• Asset Positioning & Trust Funds: Oversee the complex positioning of assets across various jurisdictional trust funds and ensure compliance with Lloyd's requirements.
• Operational Risk & Controls: Investigate, remediate, and mitigate risk events including resolution of mandate breaches. Lead the programme of change to enhance investment operations.
• Change Management: Lead transition activities for new managers, mandates and account openings.

You’re going to enjoy this job if you also:

• Thrive in environments where attention to detail and accuracy are paramount, especially when managing complex investment operations and regulatory requirements.
• Enjoy collaborating with a diverse range of stakeholders, including third‐party managers, custodians, and fund administrators, and acting as a trusted technical liaison.
• Find satisfaction in problem‐solving and leading process improvements, whether addressing operational risks, mandate breaches, or driving change initiatives across investment operations.
• Are motivated by continuous learning, particularly in mastering new systems, automation tools, and navigating the evolving landscape of insurance and Lloyd's trust fund regulations.
• Appreciate working within a dynamic team where your analytical skills, data management expertise, and professional qualifications are highly valued.

What you’ll need:

For this particular role there are some important qualifications and experience we need you to have. These include:

• Experience: A background in investment operations or middle‐office roles, preferably within a Lloyd's Syndicate or large insurance investment environment.
• Skills: Extensive understanding of Lloyd's processes, trust fund rules and regulatory reporting requirements. Deep knowledge of daily traded operational cycles, comingled investments, and illiquid asset valuation. Strong analytical ability with experience in data management and key custody, accounting and risk systems (e.g. Aladdin) including process automation.
• Professional Qualifications: Investment or operational qualification (e.g. ACA, CFA, FIA).

We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself, and click apply today!

Why Join Us

You’ll be joining a team that values growth, curiosity and collaboration. We’ll support you through your actuarial exams, give you access to a wide range of data and projects and encourage you to shape how reserving adds value to the wider business.

If you’re motivated by learning, challenge and the chance to make an impact from day one, we’d love to hear from you.

What Can You Expect From Us?

As well as a competitive base salary and performance‐related discretionary bonus, here is a link to our employee benefits - Benefits of working at MS Amlin | MS Amlin.

Hybrid Working

At MS Amlin we operate a hybrid working model to empower our people with flexibility to blend where they work. We value collaboration and believe that we work better together, our teams typically do 3 days a week in the office.

About MS Amlin

MS Amlin is a leading (re)insurer and part of the global MS&AD Group, with operations across Lloyd's of London, the Middle East, and Asia Pacific. With over 120 years of experience, we support businesses facing complex and demanding risks, providing continuity in an uncertain world. Our expertise covers Property, Casualty, Marine, Crisis Management, Natural Resources and Reinsurance, backed by strong underwriting capabilities and deep sector knowledge. At the core of our claims service is TRUST - Transparency, Responsiveness, Understanding, Solution‐driven thinking, and Technical expertise. This defines how we manage claims and build lasting relationships.

DE&I at MS Amlin

We will build a workplace where all talent is welcomed, and everyone has the opportunity to influence how the business works. We have dedicated employee resource groups that support our Diversity, Equity, and Inclusion (DE&I) goals.

MS Amlin is proud to be one of the founding partners of Lloyd's Inclusive Futures programme which aims to get more Black and ethnically diverse people into the insurance industry - supporting them all the way from the classroom to the boardroom.