ABS Service Delivery Manager page is loaded## ABS Service Delivery Managerlocations: London (51 Lime Street)time type: Full timeposted on: Posted Todayjob requisition id: RQ*****## Location: London Contract Type: Permanent Work Pattern: Full Time and Hybrid (1-2 days a week)## **About The Role**## Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence.
## ## The role will manage partner technical teams and internal stakeholders to deliver secure, high-quality solutions within agreed timelines and budgets and will work with: CISO, CTO, Architecture, and Infosys Delivery Leads.
## MS Amlin is part of a global top-10 insurance group, MS&AD.
We\βre made up of four distinct businesses covering Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services## MS Amlin Business Services (MS ABS) supports our entire organisation through IT, Cyber, Procurement, Legal, HR, Facilities Management, and Finance.
Our vision is to be a trusted partner and solution provider of choice.
## **What You\βll Spend Your Time Doing*** Delivery of all security-related products and services within the ABS framework.
* Oversight of Partner tech teams and coordination with internal architecture, infrastructure, and product teams.
* Responsibility for governance, compliance, and assurance activities across the delivery lifecycle.
**Delivery Management*** Own end-to-end Operations of security products and services.
* Ensure adherence to ABS governance and reporting standards.
* Drive delivery planning, execution, and risk management.
**Security & Compliance**
β’ Embed ABS security controls into design and delivery processes.
β’ Maintain compliance with regulatory and internal security standards.
**Stakeholder & Team Leadership**
β’ Lead partner support teams, ensuring clarity of roles and deliverables.
β’ Act as the primary escalation point for delivery issues.
β’ Engage with senior stakeholders to align delivery with strategic objectives.
**Financial & Resource Management**
β’ Manage budgets, resource allocation, and cost optimisation.
β’ Track and report on KPIs, risks, and mitigation plans.
**You\βre Going To Enjoy This Job If Youβ¦**
β’ Have strong leadership and stakeholder management skills.
β’ Have deep understanding of security principles and compliance frameworks.
β’ Are able to manage third-party vendors in a managed service environment.
**What We Need From You**
β’ Excellent communication and problem-solving skills.
β’ Experience working in Insurance/regulated industry preferred
β’ Security certifications (CISSP, CISM) desirable.We are stronger together because of our common interests and rich differences.
You may be the strength we didn\βt know we needed.
Believe in yourself, and click apply today
* Competitive Base Salary* Performance Related Discretionary Bonus* Holiday: 28 days core annual leave, and you can buy up to 5 days* Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)* Private Medical: cover for yourself.
Family members/dependants can be added* Flex Fund: Β£1,000 (pro-rated based on start date) to spend on flexible benefits* Life Assurance: 5x annualised base salary*
Contact Detail:
MS Amlin Recruiting Team