ABS Service Delivery Manager
ABS Service Delivery Manager

ABS Service Delivery Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the delivery of security products and ensure compliance with governance standards.
  • Company: Join MS Amlin, a top-10 global insurance group with a collaborative culture.
  • Benefits: Enjoy competitive salary, performance bonuses, flexible holidays, and private medical cover.
  • Why this job: Make a real impact in security and compliance while working with industry leaders.
  • Qualifications: Strong leadership skills and experience in security principles; insurance background preferred.
  • Other info: Embrace diversity and inclusion in a dynamic, hybrid work environment.

The predicted salary is between 36000 - 60000 £ per year.

Location: London

Contract Type: Permanent

Work Pattern: Full Time and Hybrid (1-2 days a week)

About The Role

Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence.

The role will manage partner technical teams and internal stakeholders to deliver secure, high-quality solutions within agreed timelines and budgets and will work with: CISO, CTO, Architecture, and Infosys Delivery Leads.

MS Amlin is part of a global top-10 insurance group, MS&AD. We’re made up of four distinct businesses covering Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services.

MS Amlin Business Services (MS ABS) supports our entire organisation through IT, Cyber, Procurement, Legal, HR, Facilities Management, and Finance. Our vision is to be a trusted partner and solution provider of choice.

What You’ll Spend Your Time Doing

  • Delivery of all security-related products and services within the ABS framework.
  • Oversight of Partner tech teams and coordination with internal architecture, infrastructure, and product teams.
  • Responsibility for governance, compliance, and assurance activities across the delivery lifecycle.

Delivery Management

  • Own end-to-end Operations of security products and services.
  • Ensure adherence to ABS governance and reporting standards.
  • Drive delivery planning, execution, and risk management.

Security & Compliance

  • Embed ABS security controls into design and delivery processes.
  • Maintain compliance with regulatory and internal security standards.

Stakeholder & Team Leadership

  • Lead partner support teams, ensuring clarity of roles and deliverables.
  • Act as the primary escalation point for delivery issues.
  • Engage with senior stakeholders to align delivery with strategic objectives.

Financial & Resource Management

  • Manage budgets, resource allocation, and cost optimisation.
  • Track and report on KPIs, risks, and mitigation plans.

You’re Going To Enjoy This Job If You…

  • Have strong leadership and stakeholder management skills.
  • Have deep understanding of security principles and compliance frameworks.
  • Are able to manage third-party vendors in a managed service environment.

What We Need From You

  • Excellent communication and problem-solving skills.
  • Experience working in Insurance/regulated industry preferred.
  • Security certifications (CISSP, CISM) desirable.

We are stronger together because of our common interests and rich differences. You may be the strength we didn’t know we needed. Believe in yourself, and click apply today!

Benefits:

  • Competitive Base Salary
  • Performance Related Discretionary Bonus
  • Holiday: 28 days core annual leave, and you can buy up to 5 days
  • Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)
  • Private Medical: cover for yourself. Family members/dependants can be added
  • Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits
  • Life Assurance: 5x annualised base salary
  • Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences.

Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to ‘think outside the box’ because it calls on that diverse range of ideas, perspectives and lived experiences. We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see.

Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age.

ABS Service Delivery Manager employer: MS Amlin

MS Amlin is an exceptional employer, offering a dynamic work environment in the heart of London with a strong focus on employee growth and inclusivity. With competitive benefits such as a generous holiday allowance, private medical cover, and a flexible benefits fund, we prioritise the well-being of our team while fostering a culture of collaboration and innovation. Join us to be part of a leading global insurance group that values diverse perspectives and empowers you to make a meaningful impact in your role as an ABS Service Delivery Manager.
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Contact Detail:

MS Amlin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ABS Service Delivery Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at MS Amlin or similar companies. A friendly chat can open doors and give you insights that might just help you land that Service Delivery Manager role.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. MS Amlin values diversity and inclusion, so think about how your unique experiences can contribute to their team. Be ready to share examples that highlight your leadership and stakeholder management skills.

✨Tip Number 3

Showcase your problem-solving skills during interviews. Think of specific challenges you've faced in previous roles, especially related to security and compliance, and how you tackled them. This will demonstrate your fit for the ABS Service Delivery Manager position.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the MS Amlin team. So, hit that apply button and let’s get you on board!

We think you need these skills to ace ABS Service Delivery Manager

Leadership Skills
Stakeholder Management
Security Principles
Compliance Frameworks
Third-Party Vendor Management
Communication Skills
Problem-Solving Skills
Budget Management
Resource Allocation
Risk Management
Governance and Assurance
Technical Oversight
Delivery Planning
Operational Excellence
KPI Tracking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the ABS Service Delivery Manager role. Highlight your experience in security management and stakeholder engagement, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at MS Amlin. Share specific examples of your leadership and compliance experience, and don’t forget to show your enthusiasm for joining our team.

Showcase Relevant Certifications: If you have any security certifications like CISSP or CISM, make sure to highlight them in your application. These qualifications can set you apart from other candidates and demonstrate your commitment to the field, which we really value at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at MS Amlin

✨Know Your Security Stuff

Make sure you brush up on your knowledge of security principles and compliance frameworks. Be ready to discuss how you've applied these in past roles, especially in a regulated industry like insurance.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership and stakeholder management abilities. Think about times when you successfully led teams or managed third-party vendors, and be ready to share those stories.

✨Understand the Company Culture

Familiarise yourself with MS Amlin's values and commitment to diversity and inclusion. Be prepared to discuss how you can contribute to this culture and why it matters to you.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.

ABS Service Delivery Manager
MS Amlin
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  • ABS Service Delivery Manager

    Full-Time
    36000 - 60000 £ / year (est.)
  • M

    MS Amlin

    1000-5000
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