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For Companies At a Glance
- Tasks: Manage customer inquiries and process orders with a focus on high service standards.
- Company: Leading recruitment partner in engineering with a collaborative team culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for continuous improvement.
- Why this job: Join a dynamic team and work with technically interesting products in regulated industries.
- Qualifications: Experience in a commercial environment and strong communication skills.
- Other info: Great opportunity for career growth in a detail-oriented role.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment partner in engineering is seeking a detail-oriented Customer Service Administrator in Essex. This hybrid role requires managing customer inquiries and processing orders while ensuring high standards of service.
Candidates need prior experience in a commercial environment and strong communication skills. Join a collaborative team that values efficiency and continuous improvement while working with technically interesting products in regulated industries.
Battery Customer Service Administrator | Hybrid – Essex employer: MRSL Group
Contact Detail:
MRSL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Battery Customer Service Administrator | Hybrid – Essex
✨Tip Number 1
Make sure you research the company and its products before your interview. Knowing the ins and outs of what they do will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing common customer service scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and tips for the application process. It could give you an edge!
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Battery Customer Service Administrator | Hybrid – Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how your background aligns with the role of a Customer Service Administrator, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this hybrid role and how you can contribute to our team. We love seeing genuine enthusiasm and a clear understanding of what we do.
Show Off Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at MRSL Group
✨Know Your Stuff
Make sure you understand the role of a Customer Service Administrator, especially in a technical environment. Brush up on your knowledge about battery products and the specific services the company offers. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you effectively handled customer inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate well under pressure.
✨Emphasise Attention to Detail
As a detail-oriented position, be ready to discuss how you've managed tasks that require precision. Bring up specific instances where your attention to detail made a difference, whether it was processing orders accurately or ensuring high standards of service.
✨Be Ready for Teamwork Questions
This role is part of a collaborative team, so expect questions about teamwork and collaboration. Think of examples where you worked with others to improve processes or solve problems, highlighting your ability to contribute positively to a team dynamic.
