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- Tasks: Provide top-notch customer service and manage various areas of our charming tea room.
- Company: Join a friendly team in a delightful Coggeshall tea room.
- Benefits: Enjoy paid breaks, meals on shift, and great tips from happy customers.
- Why this job: Perfect for those who love interacting with people and thrive in a lively environment.
- Qualifications: Experience in customer service and excellent communication skills are a must.
- Other info: Daytime shifts with opportunities for growth; a car is recommended for commuting.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for an experienced Front of House Server to join the team in our Coggeshall tea room. As a Front of House assistant, you will be responsible for providing excellent customer service and looking after various areas of the tea room.
Full time: Including 2 weekend days a week. Min 30 hours per week. Working days (subject to change for holiday cover etc.): 3 weekdays and Saturday, Sunday.
Responsibilities- Greet customers and provide excellent customer service
- Work areas of the tea room, to serve guests within your area
- Run food and drinks to customers efficiently
- Maintain cleanliness and organisation of the tea room
- Collaborate with other staff members to ensure smooth operations
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work on weekends and weekdays
- Ability to work independently and as part of a team
- Paid breaks & meals on shift
- Staff discount
- Good tips from satisfied customers usually ranging between £2.10 to £2.80 extra per hour
- Mainly daytime shifts – you may be required to work the occasional evening event
- Opportunities for learning and growth within the company
Given the location of the business and lack of public transport, a car would be the best solution to get to and from work.
If you are an experienced Front of House Server with a passion for providing excellent customer service, we would love to hear from you.
Front of House Server [FT] (C) in Salisbury employer: Mrs Salisbury's
Contact Detail:
Mrs Salisbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Server [FT] (C) in Salisbury
✨Tip Number 1
Get to know the tea room before your interview! Pop in for a cuppa, chat with the staff, and soak up the vibe. This shows you’re genuinely interested and gives you some great talking points during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House Server and how you’d handle them. Being able to demonstrate your experience in a fast-paced environment will really impress the hiring team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on social media. They can give you insider tips about the team and what they value in a Front of House Server, which can help you tailor your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to join the team at the tea room!
We think you need these skills to ace Front of House Server [FT] (C) in Salisbury
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in customer-facing roles. We want to see how you've provided excellent service before, so share specific examples that showcase your skills!
Keep It Friendly and Professional: Your application should reflect the friendly vibe we have at our tea room. Use a warm tone while keeping it professional – we’re looking for someone who can connect with our customers!
Flexibility is Key: Since the role requires working weekends and weekdays, mention your availability clearly. We appreciate candidates who are flexible and ready to jump in when needed!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Mrs Salisbury's
✨Know the Menu Inside Out
Familiarise yourself with the tea room's menu before the interview. Being able to discuss the different teas, cakes, and other offerings shows your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided excellent customer service. Think about times you went above and beyond for a customer, as this will highlight your suitability for the Front of House Server position.
✨Demonstrate Team Spirit
Since collaboration is key in this role, be ready to talk about how you work well in a team. Share experiences where you supported colleagues or contributed to a positive work environment.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess your ability to handle busy periods. Prepare to discuss how you manage stress and prioritise tasks when the tea room gets hectic, showcasing your adaptability and efficiency.