At a Glance
- Tasks: Provide excellent customer service and serve guests in our charming tea room.
- Company: Join a friendly team in a lovely Maldon Tea Room.
- Benefits: Enjoy paid breaks, meals on shift, and great tips from happy customers.
- Other info: Flexible shifts with opportunities for growth and learning.
- Why this job: Perfect for those who love interacting with people and working in a vibrant environment.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
We are looking for an experienced Front of House Server to join the team in our Maldon Tea Room. As a Front of House Assistant, you will be responsible for providing excellent customer service and looking after various areas of the tea room.
We are looking for somebody to work 2 weekdays and 1 weekend shift. Shifts for all positions will be at least 1 weekend day and a mix of daytime and the occasional evening shifts. It would help if you could let us know your availability so we can plan accordingly. Please note this is a permanent position.
Responsibilities:- Greet customers and provide excellent customer service
- Work areas of the tea room, to serve guests within your area
- Run food and drinks to customers efficiently
- Make coffee and other serve drinks from the bar
- Maintain cleanliness and organisation of the tea room
- Collaborate with other staff members to ensure smooth operations
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work on weekends and weekdays
- Ability to work independently and as part of a team
- Paid breaks & meals on shift
- Staff discount
- Good tips from satisfied customers usually ranging between £2-£4 extra per hour
- Opportunities for learning and growth within the company
If you are an experienced Front of House Server with a passion for providing excellent customer service, we would love to hear from you.
Front of House Server | Tea Room, Paid Breaks & Tips employer: Mrs Salisbury's
Join our vibrant team at the Maldon Tea Room, where we prioritise excellent customer service and a supportive work environment. Enjoy benefits such as paid breaks, meals on shift, and generous tips, alongside opportunities for personal and professional growth. Our flexible scheduling and collaborative culture make this an ideal place for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Server | Tea Room, Paid Breaks & Tips
✨Tip Number 1
Get to know the tea room vibe! Before your interview, pop in for a cuppa and observe how the staff interact with customers. This will help you understand their style and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House Server and rehearse how you'd handle them. This will boost your confidence and make you stand out during the interview.
✨Tip Number 3
Be ready to discuss your availability! Since they need someone flexible, be clear about when you can work. Mentioning your willingness to cover shifts or help out on weekends can really impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join the team. Don’t forget to follow up after applying!
We think you need these skills to ace Front of House Server | Tea Room, Paid Breaks & Tips
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in customer-facing roles. We want to see how you've provided excellent service before, so share specific examples that showcase your skills!
Be Clear About Your Availability:Since we need someone who can work 2 weekdays and 1 weekend shift, let us know your availability right from the start. This helps us plan better and shows you're keen on fitting into our schedule.
Keep It Friendly and Professional:Your application should reflect the friendly vibe of our tea room. Use a warm tone while keeping it professional. We love a bit of personality, so don’t be afraid to let yours shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Mrs Salisbury's
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've provided excellent service in the past, especially in a fast-paced environment. This will show that you understand the importance of customer satisfaction.
✨Show Your Team Spirit
Since collaboration is key in this role, think of times when you've worked well with others. Be prepared to discuss how you contribute to a team and handle any challenges that arise. This will demonstrate your ability to fit into their team dynamic.
✨Flexibility is Key
Make sure to highlight your availability during the interview. Since the job requires working weekdays and weekends, being upfront about your schedule will help them see you as a reliable candidate who can adapt to their needs.
✨Bring Your Passion for Tea and Service
Express your enthusiasm for the tea room environment and the role itself. Share why you love working in hospitality and what excites you about serving customers. A genuine passion can set you apart from other candidates.
