At a Glance
- Tasks: Provide excellent customer service and serve guests in our charming tea room.
- Company: Join a friendly team at our popular Maldon Tea Room.
- Benefits: Enjoy paid breaks, staff discounts, and great tips from happy customers.
- Other info: Flexible shifts with opportunities for growth and learning within the company.
- Why this job: Perfect for those who love interacting with people and thrive in a lively environment.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
We are looking for an experienced Front of House Server to join the team in our Maldon Tea Room. As a Front of House Assistant, you will be responsible for providing excellent customer service and looking after various areas of the tea room. We are looking for somebody to work 2 weekdays and 1 weekend shift. Shifts for all positions will be at least 1 weekend day and a mix of daytime and the occasional evening shifts. It would help if you could let us know your availability so we can plan accordingly. Please note this is a permanent position.
Responsibilities
- Greet customers and provide excellent customer service
- Work areas of the tea room, to serve guests within your area
- Run food and drinks to customers efficiently
- Make coffee and other serve drinks from the bar
- Maintain cleanliness and organisation of the tea room
- Collaborate with other staff members to ensure smooth operations
Requirements
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work on weekends and weekdays
- Ability to work independently and as part of a team
Benefits
- Paid breaks & meals on shift
- Staff discount
- Good tips from satisfied customers usually ranging between £2-£4 extra per hour
- Opportunities for learning and growth within the company
If you are an experienced Front of House Server with a passion for providing excellent customer service, we would love to hear from you.
Front of House Server [PT] (M) employer: Mrs Salisbury's
Join our vibrant team at the Maldon Tea Room, where we prioritise excellent customer service and a supportive work environment. Enjoy benefits such as paid breaks, staff discounts, and the potential for good tips, all while working in a charming location that fosters employee growth and collaboration. We value flexibility and teamwork, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Server [PT] (M)
✨Tip Number 1
Get to know the tea room vibe! Before your interview, pop in for a cuppa and observe how the staff interact with customers. This will help you understand their style and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House Server and rehearse how you'd handle them. This will boost your confidence and make you stand out during the interview.
✨Tip Number 3
Be ready to discuss your availability! Since they need someone flexible, be clear about when you can work. Mentioning your willingness to cover weekend shifts can really impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining the team. Don’t forget to follow up after applying!
We think you need these skills to ace Front of House Server [PT] (M)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in customer-facing roles. We want to see how you've provided excellent service before, so share specific examples that showcase your skills!
Be Clear About Your Availability:Since we need someone who can work 2 weekdays and 1 weekend shift, let us know your availability right from the start. This helps us plan better and shows you're keen on the role!
Keep It Friendly and Professional:Your application should reflect the friendly vibe of our tea room. Use a warm tone while keeping it professional. We love a bit of personality, so don’t be afraid to let yours shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Mrs Salisbury's
✨Know the Tea Room Inside Out
Before your interview, take some time to familiarise yourself with the tea room's menu and services. Being able to discuss specific drinks or dishes will show your genuine interest in the role and help you stand out.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond for a customer, as this is key for a Front of House Server.
✨Flexibility is Key
Since the role requires working on weekends and weekdays, be ready to discuss your availability openly. Highlight your flexibility and willingness to adapt to the team's needs, which will make you a more attractive candidate.
✨Teamwork Makes the Dream Work
Emphasise your ability to work both independently and as part of a team. Share experiences where you collaborated with others to ensure smooth operations, as this is crucial in a fast-paced environment like a tea room.
