At a Glance
- Tasks: Provide excellent customer service and manage various areas of the tea room.
- Company: Charming Maldon Tea Room with a friendly atmosphere.
- Benefits: Paid breaks, meals on shift, staff discounts, and good tips.
- Other info: Flexible shifts with opportunities for growth within the company.
- Why this job: Join a passionate team and enhance your customer service skills.
- Qualifications: Experience in customer-facing roles and strong communication skills.
We are looking for an experienced Front of House Server to join the team in our Maldon Tea Room. As a Front of House Server, you will be responsible for providing excellent customer service and looking after various areas of the tea room. We are looking for somebody to work 3-4 weekdays and 1 weekend shift. Shifts for all positions will be at least 1 weekend day and a mix of daytime and the occasional evening shifts. It would help if you could let us know your availability so we can plan accordingly. Please note this is a permanent position.
Responsibilities
- Greet customers and provide excellent customer service
- Work areas of the tea room, to serve guests within your area
- Run food and drinks to customers efficiently
- Make coffee and other serve drinks from the bar
- Maintain cleanliness and organisation of the tea room
- Collaborate with other staff members to ensure smooth operations
Requirements
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work on weekends and weekdays
- Ability to work independently and as part of a team
Benefits
- Paid breaks & meals on shift
- Staff discount
- Good tips from satisfied customers usually ranging between £2-£4 extra per hour
- Opportunities for learning and growth within the company
If you are an experienced Front of House Server with a passion for providing excellent customer service, we would love to hear from you.
Front of House Server (Full Time) employer: Mrs Salisbury's
Mrs Salisbury's in Wickham Bishops is an excellent employer, offering a vibrant and fast-paced work environment where culinary creativity thrives. With competitive pay, including tips averaging an additional £2-£4 per hour, and the opportunity for growth within a supportive family-run business, employees can enjoy a fulfilling career while being part of a close-knit team that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Server (Full Time)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mrs Salisbury's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mrs Salisbury's
Don't be shy about reaching out to Mrs Salisbury's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Server (Full Time)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mrs Salisbury's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mrs Salisbury's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
