At a Glance
- Tasks: Support daily operations and lead a passionate team in a busy café environment.
- Company: Mrs Salisbury’s, a community-focused café known for quality food and warm hospitality.
- Benefits: £27,000 salary, tips, career progression, and staff discounts.
- Other info: Flexible hours with opportunities for growth in a supportive team.
- Why this job: Join us to make a real impact in a vibrant café setting with exciting new services.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
About Us
Mrs Salisbury’s is a welcoming café and dining destination known for quality food, great coffee, and warm hospitality. Our Wickham Bishops site is a busy, community-focused location where service and standards matter. We pride ourselves on creating a positive working environment with strong teamwork and a passion for delivering an excellent guest experience. We are entering an exciting new phase, with the introduction of a dinner service on Thursday, Friday and Saturday evenings, alongside a Sunday lunch service, expanding our offering and creating new opportunities for growth.
The Role
We are looking for a motivated and hands‑on Assistant Manager to support the day‑to‑day running of our Wickham Bishops location on a temporary basis. You will work closely with the General Manager to ensure high operational standards, exceptional customer service, and a positive team culture. This is a full‑time position based on a 40‑hour week, including weekends and evening shifts in line with our new dinner and Sunday lunch services. This position is available for an immediate start covering around 1 year of maternity leave. There may also be opportunities to move within the business.
Key Responsibilities
- Support the General Manager in overseeing daily operations
- Lead by example in delivering outstanding customer service
- Supervise and motivate front‑of‑house team members
- Assist with staff training, onboarding, and development
- Manage shifts, rotas, and staffing levels
- Support the launch and smooth running of the new dinner and Sunday lunch services
- Ensure food safety, hygiene, and health & safety standards are maintained
- Monitor stock levels and assist with ordering and stock control
- Handle customer feedback professionally and resolve issues efficiently
- Support in achieving sales targets and managing labour costs
- Step up to run the site in the absence of the General Manager
Working days may be subject to change and holiday cover: Monday Day, Thursday Day, Friday Day, Saturday Evening, Sunday Day.
What We’re Looking For
- Previous supervisory or management experience in hospitality
- Experience supporting service launches or new concepts (desirable)
- Strong leadership and communication skills
- A hands‑on approach with a positive attitude
- Ability to thrive in a fast‑paced environment
- Excellent organisational skills and attention to detail
- Flexible availability, including evenings and weekends
- Passion for food, coffee, and delivering great guest experiences
What We Offer
- £27,000 annual salary (based on 40 hours per week)
- Additional tips averaging £2–£4 per hour
- Opportunities for career progression
- Staff discount
- Supportive and friendly team environment
Assistant Manager (Full Time – Maternity Cover) (W) employer: Mrs Salisbury's
At Mrs Salisbury’s, we pride ourselves on being an excellent employer, offering a supportive and friendly team environment where strong teamwork and a passion for hospitality thrive. Our Wickham Bishops location not only provides competitive pay and tips but also presents exciting opportunities for career progression as we expand our services. Join us in creating memorable guest experiences while enjoying the benefits of a positive work culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Full Time – Maternity Cover) (W)
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Assistant Manager (Full Time – Maternity Cover) (W)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Mrs Salisbury's
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Mrs Salisbury's. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
