At a Glance
- Tasks: Support daily operations and lead a passionate team in a busy café environment.
- Company: Mrs Salisbury’s, a community-focused café known for quality food and warm hospitality.
- Benefits: £27,000 salary, tips, career progression, and staff discounts.
- Other info: Flexible hours with opportunities for growth in a supportive team.
- Why this job: Join us to make a real impact in a vibrant café setting with exciting new services.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills.
About Us
Mrs Salisbury’s is a welcoming café and dining destination known for quality food, great coffee, and warm hospitality. Our Wickham Bishops site is a busy, community-focused location where service and standards matter. We pride ourselves on creating a positive working environment with strong teamwork and a passion for delivering an excellent guest experience. We are entering an exciting new phase, with the introduction of a dinner service on Thursday, Friday and Saturday evenings, alongside a Sunday lunch service, expanding our offering and creating new opportunities for growth.
The Role
We are looking for a motivated and hands‑on Assistant Manager to support the day‑to‑day running of our Wickham Bishops location on a temporary basis. You will work closely with the General Manager to ensure high operational standards, exceptional customer service, and a positive team culture. This is a full‑time position based on a 40‑hour week, including weekends and evening shifts in line with our new dinner and Sunday lunch services. This position is available for an immediate start covering around 1 year of maternity leave. There may also be opportunities to move within the business.
Key Responsibilities
- Support the General Manager in overseeing daily operations
- Lead by example in delivering outstanding customer service
- Supervise and motivate front‑of‑house team members
- Assist with staff training, onboarding, and development
- Manage shifts, rotas, and staffing levels
- Support the launch and smooth running of the new dinner and Sunday lunch services
- Ensure food safety, hygiene, and health & safety standards are maintained
- Monitor stock levels and assist with ordering and stock control
- Handle customer feedback professionally and resolve issues efficiently
- Support in achieving sales targets and managing labour costs
- Step up to run the site in the absence of the General Manager
Working days may be subject to change and holiday cover: Monday Day, Thursday Day, Friday Day, Saturday Evening, Sunday Day.
What We’re Looking For
- Previous supervisory or management experience in hospitality
- Experience supporting service launches or new concepts (desirable)
- Strong leadership and communication skills
- A hands‑on approach with a positive attitude
- Ability to thrive in a fast‑paced environment
- Excellent organisational skills and attention to detail
- Flexible availability, including evenings and weekends
- Passion for food, coffee, and delivering great guest experiences
What We Offer
- £27,000 annual salary (based on 40 hours per week)
- Additional tips averaging £2–£4 per hour
- Opportunities for career progression
- Staff discount
- Supportive and friendly team environment
Assistant Manager (Full Time – Maternity Cover) (W) employer: Mrs Salisbury's
Mrs Salisbury's in Wickham Bishops is an excellent employer, offering a vibrant and fast-paced work environment where culinary creativity thrives. With competitive pay, including tips averaging an additional £2-£4 per hour, and the opportunity for growth within a supportive family-run business, employees can enjoy a fulfilling career while being part of a close-knit team that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Full Time – Maternity Cover) (W)
✨Tip Number 1
Get to know the café! Before your interview, pop in for a coffee and observe the vibe. This will help you understand their service style and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've motivated a team or handled a tough situation. Be ready to share these stories during your chat with the General Manager.
✨Tip Number 3
Show your passion for hospitality! When you talk about your love for food and coffee, let it shine through. Share what excites you about working in a busy café environment and how you can contribute to their new dinner service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager (Full Time – Maternity Cover) (W)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and coffee shine through! We want to see that you’re genuinely excited about delivering great guest experiences, so share any relevant stories or experiences that highlight this.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your previous supervisory or management experience in hospitality, and don’t forget to mention any experience with service launches. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your organisational skills and attention to detail.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Mrs Salisbury’s. We can’t wait to hear from you!
How to prepare for a job interview at Mrs Salisbury's
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with Mrs Salisbury’s offerings and values. Visit the café if you can, try the food and coffee, and observe the service style. This will not only help you answer questions but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your hands-on approach and how you foster a positive team culture.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like managing customer complaints or supporting a new service launch. Think through potential scenarios beforehand and be ready to discuss your thought process and actions clearly.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for food, coffee, and excellent guest experiences shine through. Share personal stories that reflect your passion for the industry and how you’ve gone above and beyond to create memorable experiences for customers.
