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- Tasks: Manage client relationships and oversee digital marketing projects.
- Company: Join a growing, award-winning digital agency with a supportive team culture.
- Benefits: Enjoy competitive salary, flexible hours, healthcare, and employee perks.
- Why this job: Be part of a dynamic environment that fosters personal growth and creativity.
- Qualifications: 2+ years in agency/account management; strong communication and digital marketing interest required.
- Other info: Regular social events and opportunities for professional development await you!
The predicted salary is between 28800 - 43200 £ per year.
The account managers are the integral part of our business that links our clients to our teams. They are responsible for managing client relationships, understanding our client's digital marketing needs, and ensuring the successful execution of digital campaigns across various channels. They act as the primary point of contact for clients, building strong relationships and communicating effectively throughout the entire process.
Key Responsibilities for the Client Relationship Manager:
- Project Management of key clients; organisation is key to ensuring smooth, concise client relationships and service.
- Delivery of high-quality projects, ensuring they are on time, on budget and to the agreed specification.
- Ensuring work is delivered to the highest of standards and is thoroughly tested.
- Ensuring that internal stakeholders are regularly communicated with and updated on the progress of digital projects.
- Managing budgets and scope of work.
- Developing and maintaining strong internal and external relationships.
- Contributing to client proposals and quotes.
- Scheduling and hosting project kick-off meetings, along with frequent check-ins.
- Assigning tasks and responsibilities, utilising agency level project management software.
- Monitoring project progress and clearing roadblocks.
- Double-checking all project deliverables for accuracy.
- Sending progress updates to clients.
- Delivering the final project and summary to the client.
Key Skills and Experience for the Client Relationship Manager:
- 2 years minimum agency and/or account management experience in a digital delivery environment.
- Background in digital marketing, or a very strong desire to work within a digital marketing environment.
- Strong communication and networking skills with a highly optimistic attitude and natural curiosity.
- Strong commercial understanding.
- Highly resilient with a self-starter attitude.
- Emotional intelligence and natural empathy.
- Ability to work under pressure and to short deadlines.
- Quick thinking and eager to learn.
- Great organisational skills with razor-like accuracy and attention to detail.
- Pro-activeness with an ability to manage and prioritise your time.
- Excellent written and verbal communication skills.
- Produce good looking professional standard documentation, including proposals, strategy summaries and presentations.
- Have a genuine desire to nurture and grow clients’ accounts.
- Be fun, be positive and be self-motivated.
- Be hungry for personal growth and progression in a fast-moving agency environment.
What We Offer the Client Relationship Managers:
- Competitive salary.
- A dynamic and supportive team environment.
- Professional development and training opportunities.
- Healthcare.
- Employee Benefits package.
- The opportunity to work with a growing, award-winning digital agency.
- Regular social events and company perks.
- Flexible hours.
If you are a proactive sales professional with a passion for digital marketing and a drive to generate new business, we’d love to hear from you!
Locations
Client Relationship Manager (Fleet) employer: MRS Digital
Contact Detail:
MRS Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (Fleet)
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing. Understanding current strategies and tools will not only help you in interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the digital marketing space. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your project management skills and how you've navigated challenges to deliver results.
✨Tip Number 4
Showcase your organisational skills by being proactive in your follow-ups. After applying, reach out to us to express your enthusiasm for the role and inquire about the next steps in the hiring process.
We think you need these skills to ace Client Relationship Manager (Fleet)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and digital marketing. Use specific examples that demonstrate your project management skills and ability to build client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and your understanding of the role. Mention how your skills align with the key responsibilities outlined in the job description.
Showcase Communication Skills: Since strong communication is crucial for this role, ensure your application reflects your written communication abilities. Use clear, concise language and maintain a professional tone throughout your documents.
Highlight Relevant Achievements: Include specific achievements from your previous roles that demonstrate your ability to manage projects successfully, meet deadlines, and deliver high-quality work. Quantify your successes where possible to make a stronger impact.
How to prepare for a job interview at MRS Digital
✨Showcase Your Project Management Skills
As a Client Relationship Manager, you'll need to demonstrate your ability to manage multiple projects effectively. Be prepared to discuss specific examples of how you've organised and delivered projects on time and within budget in your previous roles.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing your experience in managing client relationships and digital marketing campaigns.
✨Demonstrate Emotional Intelligence
This position requires a high level of emotional intelligence and empathy. Be ready to share instances where you've successfully navigated challenging client interactions or built strong relationships through understanding their needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience under pressure. Think of examples where you've had to clear roadblocks or adapt to changing project requirements, and be ready to explain your thought process.
