We are looking for a Site Lead to join us at a manufacturing site in Caerphilly.
Monday – Friday (occasional Saturday or Sunday)
07:00 – 15:30 or 08:00 – 16:30
Purpose:
To provide effective leadership and management of the cleaning team within a manufacturing environment ensuring safe, compliant and high-quality spaces that support wellbeing and operational excellence.
The role plays a key part in overseeing cleaning site operations, facilities management and support services, while working closely with stakeholders to ensure environments are maintained to the highest standards. The role contributes to the overall performance and reputation of the organisation by driving compliance, efficiency and continuous improvement, enabling staff to thrive in a well-managed and supportive setting.
Key Responsibilities:
- Consistently role model company values and behaviours, promoting a positive culture with both the team and client.
- Ensure full compliance with company policies, procedures and all relevant legislative requirements, applying them fairly and consistently across the area.
- Effectively manage team attendance, proactively monitor absence levels, and ensure efficient workforce scheduling.
- Act as the first point of contact for employee relations matters, managing issues professionally and escalating where appropriate.
- Ensure all team members receive appropriate training aligned to their roles, maintaining high standards of competence and performance.
- Deliver effective onboarding processes, setting colleagues up for success from day one.
- Support team members in understanding their roles clearly, identifying and addressing any skills or training gaps that may impact service delivery.
- Carry out regular site audits to monitor quality standards and drive continuous improvement.
- Support and contribute to health and safety audits, ensuring compliance and promoting a safe working environment.
- Monitor stock levels of consumables (e.g. soap, toilet rolls, paper towels) and ensure timely replenishment.
- Build strong client relationships, consistently seeking to enhance the customer experience and exceed expectations.
- Identify and maximise opportunities to improve sales and profitability.
- Drive performance against key performance indicators (KPIs), ensuring targets are met or exceeded.
- Monitor site expenditure and manage budgets effectively, ensuring efficient use of resources.
Person Specification
- Ability to build positive relationships at all levels
- Proactive problem solver and self-starter
- Motivated and enthusiastic to deliver excellent customer service
- Ability to work under pressure and deliver to deadlines
- Able to reflect on own performance to learn and adapt
- Thorough with excellent attention to detail
- Punctual, reliable and confident
- Experience within a manufacturing setting would be advantageous but not necessary
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Site Lead in Caerphilly employer: Mrs Buckét Cleaning Services
At Mrs Buckét Cleaning Services, we pride ourselves on fostering a supportive and dynamic work environment where our team members can thrive. With flexible shift options and a focus on employee development, we offer unique opportunities for growth while ensuring you have the tools needed to deliver exceptional service across various locations. Join us and be part of a company that values your contributions and prioritises your well-being.
Contact Details:
Mrs Buckét Cleaning Services Recruitment Team
