At a Glance
- Tasks: Lead continuous improvement initiatives to enhance operations and drive impactful change.
- Company: Join MrQ, an award-winning online casino known for its fun and innovative culture.
- Benefits: Enjoy competitive salary, extra leave days, wellness incentives, and flexible working arrangements.
- Other info: Be part of a diverse team that values collaboration and personal growth.
- Why this job: Shape the future of operations and make a real difference in a fast-paced environment.
- Qualifications: Experience in continuous improvement and strong change management skills required.
The predicted salary is between 60000 - 75000 £ per year.
MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination. We move fast, and someone needs to own the messy middle; turning good intentions into change that actually lands across Ops and sticks.
As Continuous Improvement Manager you're the accountable owner for change across Operations intended to improve the department: intake, prioritisation, delivery, and proving it worked or taking away the learnings. You set the standard for how all of Ops plans, sequences and delivers improvement. This is a build‑it role: yours to shape. It gives you the freedom to change how an entire operation runs.
What You Will Do
- Continuous improvement: Lean / Kaizen and structured Ops CI to remove waste and lift performance, with post‑change effectiveness reviews.
- End‑to‑end change: Single accountable owner that change has landed across Ops - not just shipped, but adopted.
- Roadmap and delivery: Change intake, prioritisation and sequencing, plus the Ops project roadmap.
- Governance: The Ops changes log, change calendar and a clear RACI for every initiative.
- Change management: New processes and tools, plus automated player comms across Ops - accurate, compliant and on‑brand.
- AI rollout: Programme governance for the AI tooling rollout to track organisational change and optimisation.
What We’re Looking For
- Experience in Continuous Improvement, Operational Excellence or Process Improvement, ideally in a regulated, fast‑moving business.
- Formal CI credentials and hands‑on delivery - Lean, Six Sigma, Kaizen or equivalent.
- A proven change‑management track record: you’ve led people through new processes and tools and made it stick.
- Strong programme discipline - roadmaps, RACI, prioritisation and stakeholder management are second nature.
- Comfort working solo and influencing without authority, with a data‑led, honest approach to what works.
- A passion for AI and experience with AI / tooling rollouts.
- Nice to have: iGaming / regulated experience, and familiarity with EOS / Traction.
What We Offer
At MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We’ve got you covered with additional leave days, and we believe in celebrating life’s special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four‑week parental leave. Your well‑being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we’re committed to ensuring that your experience with us goes beyond just a job – it’s a fulfilling journey with a supportive community.
We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone’s voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.
Continuous Improvement Manager in St Albans employer: MrQ
At MrQ, we pride ourselves on being an innovative and dynamic employer that champions continuous improvement and operational excellence. Our vibrant work culture fosters collaboration and inclusivity, offering employees the chance to shape their roles and drive meaningful change within a fast-paced environment. With competitive benefits, flexible working arrangements, and a strong commitment to personal and professional growth, we ensure that every team member feels valued and empowered to thrive in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Continuous Improvement Manager in St Albans
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Continuous Improvement Manager at MrQ!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like MrQ or be willing to refer you for that Continuous Improvement Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from MrQ who’s on the lookout for their next Continuous Improvement Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Continuous Improvement Manager role at MrQ!
We think you need these skills to ace Continuous Improvement Manager in St Albans
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at MrQ. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at MrQ
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at MrQ. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
