At a Glance
- Tasks: Conduct user research to improve services in secure public sector environments.
- Company: Join a leading global brand working on a highly secure government programme.
- Benefits: Long-term freelance contract with excellent day rates and hybrid working model.
- Other info: Limited remote work with travel to secure sites in London and the South.
- Why this job: Make a real impact by enhancing user experiences in complex organisations.
- Qualifications: Experience in user research within public sector and strong documentation skills.
The predicted salary is between 50000 - 65000 £ per year.
Long-term freelance contract. Hybrid working model. Excellent rates on offer.
User Researcher with experience working within public sector environments required to join a leading global brand delivering a highly secure government programme across London and the South of England. This is a long term freelance contract opportunity offering a hybrid working model (limited remote due to classification), with up to 4-5 visits to secure sites per month and excellent day rates available.
Key Requirements- Strong experience conducting user research within UK public sector or secure environments
- Understanding of structured organisations and complex user groups
- Proven ability to deliver qualitative research (interviews, workshops, contextual enquiry) in restricted environments
- Experience working with small, highly constrained user populations
- Ability to translate research findings into business change assessments and service design outputs
- Experience producing user personas, journey maps, and process maps
- Confidence engaging with senior stakeholders in complex organisations
- Strong documentation skills for governance and assurance audiences
- Experience working within Agile delivery teams alongside cross-functional roles
- Previous experience working on highly classified or secure programmes
- Familiarity with government service standards and design principles
- Experience producing business change or user impact assessments
- Working knowledge of JIRA and Confluence
Hybrid working model with travel to secure client sites in London and the South of England (4-5 times per month). DV clearance required (Sole UK Nationals only - additional vetting may extend onboarding).
User Researcher - DV Cleared, User Research employer: MRP Technology Ltd
Contact Detail:
MRP Technology Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher - DV Cleared, User Research
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a User Researcher role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your qualitative research skills. Be ready to discuss how you've tackled complex user groups and translated findings into actionable insights. We want to see that you can engage with senior stakeholders confidently!
✨Tip Number 3
Showcase your documentation skills! Bring along examples of user personas, journey maps, or process maps you've created. This will demonstrate your ability to deliver structured outputs that resonate with governance and assurance audiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace User Researcher - DV Cleared, User Research
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in user research, especially within public sector environments. We want to see how your skills align with the key requirements listed in the job description.
Showcase Your Projects: Include specific examples of past projects where you've conducted qualitative research or worked with constrained user populations. We love seeing real-world applications of your skills, so don’t hold back!
Engage with the Job Description: Use the language from the job description in your application. This shows us that you understand the role and can communicate effectively with senior stakeholders, which is super important for this position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at MRP Technology Ltd
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to the public sector. Be ready to discuss your past experiences in conducting qualitative research and how you've engaged with complex user groups.
✨Familiarise Yourself with Security Protocols
Since this role requires DV clearance, it’s crucial to understand the importance of security in user research. Be prepared to talk about how you’ve navigated secure environments and maintained confidentiality in your previous roles.
✨Showcase Your Stakeholder Engagement Skills
This position involves working with senior stakeholders, so highlight your experience in engaging with them. Prepare examples of how you've effectively communicated research findings and influenced decision-making in structured organisations.
✨Prepare for Agile Discussions
As you'll be working within Agile delivery teams, brush up on Agile principles and be ready to discuss how you've collaborated with cross-functional roles. Mention any tools like JIRA and Confluence that you've used to enhance team communication and project tracking.