At a Glance
- Tasks: Develop and configure ServiceNow solutions for HRSD, CSM, and Employee Centre.
- Company: Join a leading tech firm with a focus on innovative ServiceNow implementations.
- Benefits: Competitive rates, long-term engagement, and flexible onsite work in the West Midlands.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make an impact in a dynamic environment while enhancing your ServiceNow skills.
- Qualifications: Active SC Clearance and strong hands-on ServiceNow development experience required.
The predicted salary is between 63000 - 77000 £ per year.
Must hold active SC Clearance
Service Now Developers required to support the delivery of a large-scale Service Now implementation covering HRSD, CSM, Employee Centre, Knowledge Management, Virtual Agent and integrations.
Must hold active SC Clearance
This is a UK-based opportunity with 2-3 days per week onsite in the west midlands, offering a long term engagement with competitive rates.
The role is suited to experienced Service Now Developers who have strong hands-on development experience and are comfortable working across multiple delivery workstreams.
Key Responsibilities
- Configure and develop Service Now solutions across HRSD and CSM.
- Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities.
- Configure Employee Centre experiences and user journeys.
- Develop integrations using REST APIs, SOAP APIs and Integration Hub.
- Support configuration of Virtual Agent and Now Assist capabilities.
- Participate in sprint planning, backlog refinement and technical design discussions.
- Support unit testing, SIT, UAT and defect resolution activities.
- Produce and maintain technical documentation.
- Work collaboratively with architects, developers, testers and business stakeholders.
Essential Skills & Experience
- Strong hands-on Service Now development experience.
- Strong experience across HRSD.
• Experience across a combination of
- CSM/Source-to-Pay Operations
- Employee Centre/Employee Centre Pro
- Service Now integrations
- Virtual Agent and/or Now Assist
- Experience developing case workflows, service catalogues, agent workspaces and portal experiences.
- Strong knowledge of Java Script, Glide APIs, Flow Designer and Service Now Scripting.
- Experience integrating Service Now with third-party applications using REST APIs, SOAP APIs or Integration Hub.
- Experience supporting Agile delivery and test cycles.
- Strong analytical and problem-solving skills.
- Excellent stakeholder engagement and communication skills.
- Experience working within large-scale enterprise or public sector Service Now delivery programmes.
Certifications & Clearance
- Service Now Certified System Administrator - Essential
- Active SC Clearance - Essential
- UK-based - Essential
Highly Desirable
- Service Now Certified Implementation Specialist - HRSD
- Service Now Certified Implementation Specialist - CSM
Desirable
- Service Now Certified Application Developer
- Employee Centre
- Integration Hub
- Virtual Agent
- Now Assist/Gen AI accreditations
ServiceNow Developer (HRSD/CSM/Employee Centre) employer: MRP Technology Ltd
Join a leading organisation that prioritises innovation and collaboration, offering a predominantly remote work environment tailored for Data Engineers. With a strong focus on employee growth, you will have access to long-term engagements and competitive rates while working on impactful data transformation projects within the UK public sector. Our inclusive work culture fosters teamwork and encourages sharing best practices, ensuring you thrive in your role and contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer (HRSD/CSM/Employee Centre)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at MRP Technology Ltd or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to MRP Technology Ltd.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like MRP Technology Ltd.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like MRP Technology Ltd that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace ServiceNow Developer (HRSD/CSM/Employee Centre)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at MRP Technology Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at MRP Technology Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at MRP Technology Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If MRP Technology Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
