At a Glance
- Tasks: Lead IT strategy and manage tech solutions for business units.
- Company: Dynamic organisation focused on innovation in public transport.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Join a team that values continuous improvement and innovation.
- Why this job: Shape the future of IT while driving efficiency and user experience.
- Qualifications: 10+ years in IT, with strong leadership and project management skills.
The predicted salary is between 80000 - 100000 £ per year.
Acts as the Primary Point of Contact for the assigned Business Units for all IT services. Facilitates the adoption of the corporate IT Services and solutions within the assigned business units. Partners with the business to drive improvements in productivity, efficiency, and user experience through effective technology solutions. Leads and manages the short- and long-term IT vision and strategy, aligning systems and infrastructure with business goals. Holds shared services and third-party providers accountable for consistent, high-quality service delivery. Supports the creation of IT inputs for business tenders, including resourcing, budgeting, and technical planning. Manages and oversees the BU specific IT related projects and programs (scope, timeline, budget, risks, issues). Manages and oversees the Global IT related projects and programs for the Business Unit. Articulates the corporate IT services vision and strategy towards the assigned business unit. Responsible for the creation of the business case to support the realization of the strategy. Leads in the creation of the program charters and project governance structure. Oversees IT budgets, ensuring value for money and alignment with business priorities. Manages the BU’s IT spend and monthly recurring forecasting process. Optimizes IT cost structure of the assigned portfolio. Represents the IT Function in the Business management leadership team. Represents the business unit in the global IT forums (IT and Digital Steering Committee). Represents the business unit in the local Cyber Incident Response team. Leads and inspires the IT team, developing capability and creating a culture of continuous improvement. Manages the relationship with the Country IT Shared Services Unit service delivery teams. End to end responsibility for the business unit application lifecycle management and support.
Facilitates the interaction with the supporting IT units (enterprise architecture, enterprise application development, Cloud-infrastructure management, End User services and IT&Cyber security). Participates in creating service definitions for new services, including technical requirements, service level requirements, and costing and pricing. Reports on the BU specific project/program status. Manages risks and ensures robust business continuity and disaster recovery planning. Reports on the IT Key Performance and Risk Indicators pertaining to the Business Unit. Represents the business units in the local and global project/change request prioritization forums. Represents the BU in the drafting of tender specifications, evaluation of the tender submissions. Responsible for the vendor and contract management processes.
Main Responsibilities
- People Management: Provides the people leadership to the Business Unit IT Organization. Engages the team members on the short- and long-term technology strategy. Performs the regular performance settings and performance reviews. Builds a cohesive IT team to enable the support capability to the business unit.
- Service Engagement: Engages on vision and strategy for the business unit, review/approval of architectural artefacts. Engages in the translation of the strategy into technology solutions. Gathers the requirements for the technology solutions. Assists in the creation of the business case to support the realization of the strategy. Responsible for the stakeholder communication during major incident handling. Responsible for the problem management and resolution tracking. Seeks to continuously improve quality of service delivery/processes.
- Service Reporting: Leads the service reviews with the business units. Coordinates the prioritization setting of the corporate strategy versus the BU strategy.
- Service Planning: Reviews proposed recommendations for implementation of new services or service improvements in response to business requirements.
- Escalation: Escalates issues or incidents that might impact business continuity to the required parties (internal and/or external) for swift resolution.
- Problem Management: Ownership of communication to the business units.
- Communication: Continuous engagement with the stakeholders from the BUs. Represents the business units in the project prioritization forums. Represents the business unit in the service catalogue definition and updates. Monitors and tracks the status of change requests, incidents and problems which affect the business units.
Academic Qualifications: Bachelor’s degree or proven experience as a Chief Information Officer or Chief Technology Officer (preference for experience in the public transport sector). Fluent in spoken and written English.
Key Technical Skills/Knowledge: 10+ years working experience in a multinational environment of which 5 years as Head of IT or CTO. At least 5 years of experience in program and project management. At least 5 years of proven People Management responsibility. In-depth understanding of application architecture and design principles. In-depth knowledge across both infrastructure and enterprise applications. Strategic mindset combined with budgeting skills. Excellent stakeholder and vendor management skills. Enabling innovation and idea generation for continuous improvement. Extensive knowledge of ITIL V4. Ability to present both to technical and non-technical audience. Ability to operate in a matrix organization structure. The ability to influence at all levels. Client focused, build and maintain strong relationships with internal and external stakeholders. Proven ability to drive the transition to an efficient service delivery culture.
IT Director in London employer: MRP Group
As an IT Director at our company, you will thrive in a dynamic and inclusive work culture that prioritises innovation and continuous improvement. We offer competitive benefits, opportunities for professional growth, and the chance to lead a talented team while driving impactful technology solutions within the public transport sector. Join us in a location that fosters collaboration and creativity, making it an ideal environment for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT strategy and think about how you can contribute. Tailor your answers to show how your experience aligns with their goals. We want to see that you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your thoughts clearly and confidently. Remember, it’s all about showcasing your leadership skills and strategic mindset!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best fit for the job!
We think you need these skills to ace IT Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the IT Director role. Highlight your experience in managing IT services, leading teams, and driving technology solutions that improve productivity and efficiency.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your background aligns with our vision for the IT department. Share specific examples of how you've successfully managed projects or improved service delivery in the past.
Showcase Your Leadership Skills:As an IT Director, you'll be leading a team and engaging with stakeholders. Make sure to highlight your people management experience and any successful initiatives you've led that demonstrate your ability to inspire and develop a cohesive team.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MRP Group
✨Know Your IT Strategy
Before the interview, make sure you understand the company's IT vision and how it aligns with their business goals. Be ready to discuss how you can drive improvements in productivity and user experience through effective technology solutions.
✨Showcase Your People Management Skills
As a potential IT Director, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've built cohesive teams and engaged members in both short- and long-term strategies.
✨Be Ready for Technical Discussions
Brush up on your knowledge of application architecture, infrastructure, and enterprise applications. You might be asked to explain complex concepts to both technical and non-technical audiences, so practice simplifying your explanations.
✨Prepare for Stakeholder Engagement Scenarios
Think about past experiences where you've successfully managed stakeholder communications during major incidents or project prioritisation. Be prepared to share these stories, highlighting your ability to maintain strong relationships and ensure smooth service delivery.
