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- Tasks: Manage the lifecycle and integrity of configuration items in a dynamic IT environment.
- Company: Join a leading IT services firm in Gloucestershire, known for innovation and collaboration.
- Benefits: Competitive contract salary with opportunities for professional growth and development.
- Why this job: Play a crucial role in optimising IT services and enhancing data quality.
- Qualifications: Experience with CMDB platforms and a strong understanding of SACM practices.
- Other info: Mid-senior level position with a focus on continuous improvement and governance.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking a Configuration Manager responsible for governing the lifecycle, integrity, and quality of configuration items (CIs) within the CMDB.
Key Responsibilities
- Manage the full configuration item (CI) lifecycle, including identification, control, status accounting, verification, and audit.
- Define, maintain, and govern CI baselines, including baseline mapping and ongoing compliance.
- Ensure consistent application of CI naming conventions, classification standards, and data quality rules.
- Support and contribute to service modelling activities, ensuring CI structures, relationships, and dependencies accurately represent services.
- Manage and enhance discovery capabilities, including automated population of CIs, relationship mapping, and ongoing optimisation of discovery processes.
- Lead CI reconciliation and de-duplication activities across multiple data sources to maintain a single, trusted source of configuration data.
- Collaborate with configuration and platform teams to design, build, and maintain configuration management tools, automations, and system integrations.
- Ensure alignment between Configuration Management and Asset Management practices, including Software Asset Management (SAM) and Hardware Asset Management (HAM).
- Apply ITIL best practices, with a strong focus on Service Asset and Configuration Management (SACM), to ensure governance, traceability, and lifecycle control of assets and configuration items.
Required Experience
- Hands‑on experience with CMDB platforms, preferably OT uCMDB.
- Experience working in environments with multiple discovery sources and integrated configuration data.
- Strong understanding of SACM governance, audits, and continual improvement practices.
Seniority Level: Mid–Senior level
Employment Type: Contract
Job Function: Information Technology
Industries: IT Services and IT Consulting
Configuration Manager employer: MRP Group
Contact Detail:
MRP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Configuration Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially around configuration management and ITIL best practices. We want to see that you’re not just a fit on paper!
✨Tip Number 3
Showcase your skills through practical examples. When discussing your experience with CMDB platforms or CI lifecycle management, use specific scenarios where you made a difference. This helps us visualise your impact in a real-world context.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Configuration Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Configuration Manager role. Highlight your experience with CMDB platforms and SACM practices, as these are key for us. Use specific examples that showcase your skills in managing configuration items and ensuring data quality.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your hands-on experience and how you can contribute to our team at MRP Group. Keep it concise but impactful!
Showcase Relevant Experience: When filling out your application, make sure to showcase any relevant experience you have with CI lifecycle management and discovery capabilities. We want to see how you've tackled similar challenges in the past and what tools you've used.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at MRP Group
✨Know Your CIs Inside Out
Make sure you understand the lifecycle of configuration items (CIs) thoroughly. Be prepared to discuss how you would manage their identification, control, and verification. Familiarise yourself with the specific CMDB platform mentioned in the job description, as this will show your commitment and readiness for the role.
✨Demonstrate ITIL Knowledge
Since the role requires applying ITIL best practices, brush up on your knowledge of Service Asset and Configuration Management (SACM). Be ready to share examples of how you've implemented these practices in past roles, focusing on governance and lifecycle control.
✨Showcase Your Collaboration Skills
Collaboration is key in this role, so think of instances where you've worked with cross-functional teams. Prepare to discuss how you’ve designed or maintained configuration management tools and how you’ve ensured alignment between Configuration Management and Asset Management practices.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills. Think about challenges you've faced in managing CIs or optimising discovery processes, and be ready to explain your approach and the outcomes. This will demonstrate your practical experience and strategic thinking.
