Cisco UCC Engineer

Cisco UCC Engineer

Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
MRP Group

At a Glance

  • Tasks: Support and enhance Cisco Unified Communications for a global telecom leader.
  • Company: Join a leading global telecommunications company with a focus on innovation.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Dynamic work environment with occasional travel to the London office.
  • Why this job: Make an impact by delivering reliable voice and collaboration services worldwide.
  • Qualifications: Experience with Cisco UCC technologies and strong problem-solving skills.

The predicted salary is between 50000 - 65000 £ per year.

Location: London (Occasional travel to office required)

A leading global telecommunications company is seeking a Cisco UCC Engineer to support, maintain, and enhance our enterprise Unified Communications environment. This role will focus on delivering reliable voice and collaboration services across a large-scale, international infrastructure.

Key Responsibilities

  • Manage and support Cisco Unified Communications platforms, including CUCM, Unity Connection, Expressway, and CUBE.
  • Configure, troubleshoot, and optimize VoIP, SIP, and PSTN connectivity.
  • Perform upgrades, migrations, and system maintenance.
  • Investigate and resolve complex voice and collaboration issues.
  • Work closely with network, security, and operations teams to deliver high-quality services.

Requirements

  • Proven experience with Cisco Unified Communications technologies (CUCM, Unity, Expressway, CUBE).
  • Strong knowledge of SIP, VoIP, and voice gateway technologies.
  • Excellent communication and problem-solving skills.
  • Cisco Collaboration certifications (CCNA/CCNP Collaboration) are advantageous.

Cisco UCC Engineer employer: MRP Group

Join a leading global telecommunications company in London, where innovation meets collaboration. We pride ourselves on fostering a dynamic work culture that encourages professional growth and development, offering extensive training opportunities and support for Cisco certifications. With a commitment to employee well-being and a focus on delivering cutting-edge communication solutions, we provide a rewarding environment for those looking to make a meaningful impact in the tech industry.

MRP Group

Contact Details:

MRP Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Cisco UCC Engineer

Get Chummy with Industry Events

Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like MRP Group and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!

Join Networking Communities

Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like MRP Group.

Showcase Your Skills with Personal Projects

If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.

Utilise Online Job Boards Wisely

While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!

We think you need these skills to ace Cisco UCC Engineer

Cisco Unified Communications
CUCM
Unity Connection
Expressway
CUBE
VoIP
SIP

Some tips for your application 🫡

Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.

Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at MRP Group.

Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!

Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at MRP Group.

How to prepare for a job interview at MRP Group

Brush Up on Networking Protocols

Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.

Showcase Your Projects

Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.

Get Comfortable with Technical Scenarios

You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.

Emphasise Team Collaboration Skills

In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.