At a Glance
- Tasks: Lead a team to shape AI-driven customer experiences and production ML systems.
- Company: High-growth digital business transforming the consumer platform landscape.
- Benefits: Competitive salary of £120k plus 30% bonus, hybrid work model.
- Other info: Join a fast-paced, innovative environment with significant career impact.
- Why this job: Define the future of ML & AI in a major consumer platform with high visibility.
- Qualifications: Proven experience in leading ML teams and driving commercial outcomes.
The predicted salary is between 120000 - 120000 £ per year.
Location: London (Hybrid – 2 days per week in office)
Salary and Benefits: £120k + 30% Bonus
About the Role
We’re partnering with a high-growth, customer-centric digital business undergoing a significant period of transformation to find an experienced Head of Machine Learning & AI. This is a senior leadership opportunity focused on production-grade machine learning systems that directly shape customer experience and commercial performance across one of the UK’s leading consumer platforms.
You’ll lead a team responsible for recommendation, ranking, search and personalisation systems embedded across customer journeys, while also shaping the next generation of AI-driven product experiences using LLMs and generative AI. Working as part of the wider PDT leadership team, you’ll influence roadmap prioritisation, guide investment decisions and act as the senior authority for Machine Learning & AI capability across the business.
Key Responsibilities
- Defining the ML & AI vision and strategy across the Cards business
- Leading production ML systems across recommendations, ranking, search and personalisation
- Driving measurable commercial outcomes including conversion, engagement and AOV
- Shaping customer-facing AI capabilities including LLM-powered and generative experiences
- Setting technical direction across modelling, evaluation and ML lifecycle management
- Partnering closely with Product, Engineering and MLOps teams
- Improving scalability, observability and speed-to-production across ML systems
- Leading and developing a high-performing team of ML specialists and leaders
- Acting as the senior ML & AI authority across the wider organisation
What We’re Looking For
- Proven experience leading Machine Learning or Applied Science teams
- Strong background in production ML systems such as recommendation, ranking, search or personalisation
- Commercial ownership mindset with experience driving measurable business outcomes through ML
- Ability to influence technical direction across complex product environments
- Experience or strong interest in LLMs, generative AI and AI-powered customer experiences
- Excellent stakeholder management and communication skills
- Strong cross-functional collaboration across Product, Engineering and MLOps
Why This Role?
- Opportunity to define the future of ML & AI within a major consumer platform
- High visibility and influence across Product, Technology and Commercial leadership
- Direct ownership of customer-facing AI and ML capabilities at scale
- Work on modern AI initiatives including LLM-powered product experiences
- Lead a high-impact team within a fast-moving, innovation-focused environment
If you’re a Machine Learning leader passionate about scaling production ML systems and shaping meaningful AI-driven customer experiences, we’d love to hear from you.
Head of Machine Learning & AI in Slough employer: MRJ Recruitment
As a leading digital business in London, we offer an exceptional work environment that fosters innovation and collaboration. Our hybrid model allows for flexibility while you lead a talented team in shaping the future of Machine Learning and AI, with ample opportunities for professional growth and development. Join us to make a significant impact on customer experiences and drive commercial success in a dynamic, high-growth setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Machine Learning & AI in Slough
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, conferences, or even online webinars. The more people you know, the better your chances of landing that Head of Machine Learning & AI role.
✨Showcase Your Expertise
Don’t just talk about your experience; show it! Create a portfolio or blog where you share insights on ML systems, LLMs, and generative AI. This will not only demonstrate your knowledge but also make you stand out to potential employers.
✨Ace the Interview
Prepare for those tricky interview questions by practising your responses. Focus on your leadership style, how you drive commercial outcomes, and your vision for ML & AI. Remember, confidence is key!
✨Apply Through Our Website
We’ve got some fantastic opportunities waiting for you! Make sure to apply through our website to ensure your application gets the attention it deserves. Let’s get you that dream job together!
We think you need these skills to ace Head of Machine Learning & AI in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Machine Learning & AI. Highlight your experience with production ML systems, especially in recommendations and personalisation, and don’t forget to showcase your leadership skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about shaping AI-driven customer experiences and how your background aligns with our vision for the future of ML & AI.
Showcase Your Achievements:When detailing your past roles, focus on measurable outcomes you've driven through ML. Whether it’s improved conversion rates or enhanced customer engagement, we want to see the impact you’ve made!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead in the world of Machine Learning & AI!
How to prepare for a job interview at MRJ Recruitment
✨Know Your Stuff
Make sure you brush up on the latest trends in machine learning and AI, especially around LLMs and generative AI. Be ready to discuss your previous experiences with production ML systems like recommendations and personalisation, as this will show your depth of knowledge.
✨Showcase Your Leadership Skills
As a Head of Machine Learning & AI, you'll need to demonstrate your ability to lead and develop high-performing teams. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and driving measurable outcomes.
✨Understand the Business Impact
Be prepared to discuss how your work in machine learning has directly influenced commercial performance. Think about specific metrics you've improved, such as conversion rates or customer engagement, and be ready to share these insights during the interview.
✨Engage with Stakeholders
Since this role involves significant cross-functional collaboration, practice how you would communicate complex technical concepts to non-technical stakeholders. Highlight your experience in stakeholder management and how you've influenced decisions in previous roles.
