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- Tasks: Provide advanced technical support and mentor junior staff in a hybrid environment.
- Company: Leading digital business in the UK with a focus on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for career advancement.
- Why this job: Take your IT skills to the next level and make a real difference.
- Qualifications: Strong IT support experience and expertise in Microsoft 365 administration.
- Other info: Join a dynamic team and thrive in a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
A leading digital business in the UK is seeking a Senior IT Support Engineer to provide advanced technical support in a hybrid working environment. The role involves acting as an escalation point for complex issues, mentoring junior staff, and administering Microsoft 365 services.
The ideal candidate has strong IT support experience, demonstrated skills in Microsoft 365 administration, and device management expertise. If you are ready for the next step in your career, we encourage you to apply.
Senior IT Support Engineer: Hybrid IT & Automation Lead employer: MRJ Recruitment
Contact Detail:
MRJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer: Hybrid IT & Automation Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Senior IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Microsoft 365 and device management. Share specific examples of how you've tackled complex issues and mentored others – it’ll make you stand out!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've had to escalate issues or lead a team. Practising your responses will help you feel more confident and articulate during the interview process.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Senior IT Support Engineer: Hybrid IT & Automation Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and any relevant IT support roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior IT Support Engineer role. Share specific examples of how you've tackled complex issues and mentored others in the past.
Show Off Your Technical Skills: In your application, make sure to mention any specific tools or technologies you’ve worked with, especially around device management and automation. We love seeing candidates who are proactive and tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at MRJ Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365 services and device management. Be prepared to discuss specific scenarios where you've solved complex issues, as this will show your expertise and problem-solving skills.
✨Showcase Your Mentoring Skills
Since the role involves mentoring junior staff, think of examples where you've successfully guided others. Share stories that highlight your leadership style and how you've helped team members grow in their roles.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to IT support. Practice articulating your thought process and decision-making steps clearly, as this will demonstrate your ability to handle real-world challenges effectively.
✨Familiarise Yourself with Hybrid Work Dynamics
As the role is in a hybrid working environment, be ready to discuss how you manage support across different settings. Highlight any experience you have with remote troubleshooting and maintaining communication with teams in various locations.
