MRJ Recruitment is seeking an experienced CX/Communications Lead for a contract, based in Manchester hybrid-work arrangements. You will own a major transformation spanning customer data, CRM/CDP, marketing automation, journey orchestration, identity, consent and AI-driven personalisation.
Key duties include AS-IS vs TO-BE analysis, defining capabilities, leading RFPs and vendor evaluations, and driving migration while minimising business disruption to critical customer communications.
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CX Transformation Lead: Platform & MarTech Strategy in Manchester employer: MRJ Recruitment
As a leading player in the logistics sector, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our commitment to professional development ensures that you will have ample opportunities for growth while working on innovative projects like our core systems modernisation programme. Located in a vibrant area, we offer a collaborative environment where your contributions directly impact our journey towards a future-ready operating model.
