Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client relationships and guide a dynamic team in a fast-paced digital agency.
- Company: Join a high-growth B2B digital business making waves in the industry.
- Benefits: Enjoy a vibrant office culture, with 3 days in-office and opportunities for growth.
- Why this job: Be part of a team known for delivering exceptional work for major brands and shaping the future.
- Qualifications: Experience in a digital agency and strong leadership skills with big-brand clients are essential.
- Other info: This role is pivotal for scaling the agency's client services as they expand.
The predicted salary is between 36000 - 60000 £ per year.
Location: Huddersfield (3 days in-office and must be UK based)
We’re hiring a Head of Client Services to join a high-growth B2B digital business that’s already turning heads in their industry. This is a pivotal leadership role where you’ll take the reins on key client relationships, guide a small but driven client team, and help shape the way this agency scales in 2025 and beyond.
Think digital excellence. This is a team that’s already built a solid reputation delivering standout work for major brands, and now, with a growing client base and big plans ahead, they’re looking for someone who can elevate their client service function and bring real energy to the office culture.
- Leading strategic conversations and ensuring commercial goals are met (and exceeded).
- Working closely with internal teams to ensure smooth delivery and consistent quality across every touchpoint.
- Playing an active role in the Huddersfield office 3 days a week, building team culture and staying close to the action.
You’ve likely cut your teeth in a digital agency or similar environment and are comfortable leading the charge with big-brand clients. You’ll shape the future of client services for a business on the up.
The office culture is grounded, welcoming, and built on trust — they just want great people doing great work.
We’re prioritising candidates who can be present in the Huddersfield office and hit the ground running.
Customer Relations Manager - Care employer: MRJ Recruitment
Contact Detail:
MRJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Manager - Care
✨Tip Number 1
Familiarise yourself with the company’s recent projects and client success stories. This will not only help you understand their approach but also allow you to discuss how your experience aligns with their goals during any conversations.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when you’re trying to make a strong impression.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully managed client relationships or led a team. Being able to articulate these experiences clearly will demonstrate your fit for the role.
✨Tip Number 4
Stay updated on industry trends and challenges that affect client services in digital agencies. Showing that you’re knowledgeable about the landscape can set you apart as a candidate who is ready to contribute from day one.
We think you need these skills to ace Customer Relations Manager - Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services and digital environments. Emphasise leadership roles and any achievements that demonstrate your ability to manage key client relationships effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with their needs, particularly your experience in a digital agency and your approach to building team culture.
Showcase Your Leadership Skills: Provide specific examples of how you've led teams or projects in the past. Highlight your ability to drive strategic conversations and meet commercial goals, as these are crucial for the Head of Client Services role.
Research the Company Culture: Familiarise yourself with the company's values and culture. Mention in your application how you can contribute to their grounded and welcoming environment, showing that you’re not just a fit for the role but also for the team.
How to prepare for a job interview at MRJ Recruitment
✨Show Your Leadership Skills
As a Customer Relations Manager, you'll be leading a team and managing key client relationships. Be prepared to discuss your leadership style and provide examples of how you've successfully guided teams in the past.
✨Understand the Company Culture
This role emphasises a grounded and welcoming office culture. Research the company’s values and be ready to explain how you align with them and how you can contribute to building a positive team environment.
✨Demonstrate Digital Excellence
Since the company is focused on digital excellence, come equipped with knowledge about current trends in digital marketing and client services. Share insights on how you can elevate their client service function using innovative strategies.
✨Prepare for Strategic Conversations
You'll be leading strategic discussions with clients, so practice articulating your thoughts clearly and confidently. Think about how you can ensure commercial goals are met and be ready to share your ideas on driving success for both the agency and its clients.
