At a Glance
- Tasks: Create and manage engaging CRM campaigns across various channels.
- Company: Join a well-known brand with a vibrant customer engagement team.
- Benefits: Competitive salary, flexible working, and opportunities for growth.
- Other info: Collaborative environment with a focus on creativity and innovation.
- Why this job: Make a real impact on customer journeys and communications.
- Qualifications: 1+ year in CRM or lifecycle marketing with campaign experience.
The predicted salary is between 30000 - 30000 € per year.
We’re looking for a creative and detail-oriented CRM Executive to join a growing customer engagement team working for a business you've no doubt heard of! This role is ideal for someone with hands-on CRM experience who enjoys building engaging customer journeys and delivering personalised communications across multiple channels including email, push notifications, SMS and in-app messaging.
You’ll work closely with CRM, Marketing, Creative and Product teams to support campaigns focused on customer acquisition, engagement, retention and lifetime value.
Responsibilities
- Build, test and deploy CRM campaigns across email, push notifications, SMS and in-app messaging
- Support campaign planning, briefing, scheduling and QA processes
- Work collaboratively with internal stakeholders to deliver engaging customer communications
- Monitor campaign performance and provide insight-driven recommendations for optimisation
Requirements
- 12 months+ experience within a CRM or lifecycle marketing role
- Experience building and delivering customer engagement campaigns
- Understanding of segmentation, customer journeys and automation
- Experience working with CRM platforms such as Iterable, Braze, Klaviyo or Dotdigital
If this is something that's up your street, feel free to apply and I'll get in touch.
CRM Executive employer: MRJ Recruitment
Join a dynamic and innovative team in Huddersfield as a CRM Executive, where creativity meets collaboration. Our company fosters a supportive work culture that prioritises employee growth, offering opportunities for professional development and skill enhancement. With a focus on engaging customer journeys and a commitment to work-life balance, we provide a rewarding environment for those looking to make a meaningful impact in customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your CRM campaigns and customer engagement strategies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common CRM-related questions. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates like you who are eager to join our team.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Show Off Your CRM Skills:Make sure to highlight your hands-on experience with CRM platforms like Iterable or Klaviyo. We want to see how you've built and delivered customer engagement campaigns, so don’t hold back!
Be Creative in Your Approach:Since we're looking for a creative mind, let your personality shine through in your application. Share examples of how you've crafted engaging customer journeys and personalised communications.
Tailor Your Application:Take the time to tailor your CV and cover letter to match the job description. We love it when applicants show they understand our needs and can bring value to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MRJ Recruitment
✨Know Your CRM Tools
Make sure you’re familiar with the CRM platforms mentioned in the job description, like Iterable or Klaviyo. Brush up on how these tools work and be ready to discuss your hands-on experience with them during the interview.
✨Showcase Your Campaign Success
Prepare specific examples of successful CRM campaigns you've worked on. Highlight your role in building, testing, and deploying these campaigns, and be ready to discuss the results and insights you gained from them.
✨Understand Customer Journeys
Demonstrate your understanding of customer journeys and segmentation. Be prepared to explain how you’ve used these concepts to enhance customer engagement and retention in your previous roles.
✨Collaborative Spirit
Since this role involves working closely with various teams, think of examples that showcase your ability to collaborate effectively. Share experiences where you’ve worked with marketing, creative, or product teams to deliver successful campaigns.
