MRJ Recruitment Limited is seeking an IT Service Desk Team Leader to run day-to-day operations and lead a geographically distributed support team in the UK. The role combines hands-on technical support with people leadership and continuous service improvement.
You will coach analysts, manage queues and SLAs, and work with broader technology teams to reduce recurring issues and improve customer experience. Manchester office is central to this role.
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IT Service Desk Lead: Improve Experience & Automation in Manchester employer: MRJ Recruitment Limited
As a Senior Project Manager in Payments Transformation based in Manchester, you will join a dynamic team dedicated to revolutionising the payments landscape for a global commerce marketplace. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities for professional development and hands-on experience with cutting-edge payment solutions. With a focus on innovation and teamwork, we provide a supportive environment where your expertise in payments transformation will be valued and rewarded.
