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- Tasks: Manage client relationships and oversee end-to-end Service Charge activities.
- Company: Join MRI Software, a leader in innovative real estate solutions.
- Benefits: Enjoy flexible work, competitive pay, and unique perks like office breakfasts and virtual events.
- Why this job: Make a real impact in property accounting while building strong client connections.
- Qualifications: 3+ years in Service Charge management and experience with MRI solutions required.
- Other info: Be part of a diverse community that values your input and growth.
The predicted salary is between 36000 - 60000 £ per year.
Outstanding opportunity for an enthusiastic, hard-working and highly motivated individual to join our EMEA Managed Services delivery team. MRI is looking for a high-performing individual to support across its property accounting outsourcing function within the commercial, residential & social housing space. The Service Charge Accountant will be expected to visit client sites and could be responsible for leading across a breadth of clients within the different sectors. You’ll be tasked with delivering and managing clients’ expectations & workloads, leveraging our global delivery teams for accounting support.
Responsibilities
- Own the client engagement covering the end-to-end Service Charge activities from budgeting through to year end processes.
- Producing compliant accounts in line with lease terms and Technical Release 03/11.
- Working with the global delivery team to allocate tasks, review and deliver on client engagements.
- Collaborate with the leadership team to identify delivery efficiencies where applicable.
- Support other property accounting functions across AR, AP, GL etc.
- Act as a subject matter expert across complex queries e.g. VAT consideration with mixed use properties.
- Assist with best practices across onboarding portfolios from prior agents.
- Identify opportunities for efficiency, automation, and continuous improvement.
- Assist leadership team with special projects, operating mechanisms, initiatives for the Managed Services organisation.
- Focus on building client relationships, visiting clients on site to work collaboratively and ensure a high-quality service delivery to support with client satisfaction & retention.
Requirements
- Comprehensive knowledge of property accounting functions.
- 3+ years of experience in Service Charge management across Commercial & Residential sectors.
- Must have worked on MRI solutions i.e. Horizon, QubePM or PMX.
- Must have a good understanding of RICS Service Charge guidelines.
- Must have previous experience in a client facing role.
- Ideally exposed to Service Charge within Social Housing.
- Ability to communicate effectively with clients, peers, and management through written and/or verbal communication.
- Ideally working towards or have a professional qualification e.g. AAT / CIMA / ACCA / ACA.
Benefits
- Office breakfasts, quarterly lunches and virtual social events.
- Employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group.
- Private Medical Insurance and Health Cash Plan.
- Competitive Personal Pension plan.
- MRI Software Parental Leave benefit.
- 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off".
- Income Protection Plans.
- Generous Tuition Reimbursement Schemes.
- Flexibility of working from anywhere in the world for two weeks out of the year.
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. Our people-first approach to PropTech is defining a new industry standard for client experiences that deliver real value every day. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong.
Inclusion
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion.
Service Charge Accountant employer: MRI Software
Contact Detail:
MRI Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Accountant
✨Tip Number 1
Get to know the company inside out! Research MRI Software, their values, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Service Charge Accountant and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to leave a lasting impression and keep you top of mind.
We think you need these skills to ace Service Charge Accountant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Charge Accountant role. Highlight your experience in property accounting and any specific software you've used, like MRI solutions. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your client-facing experience and how you can build strong relationships.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just duties. Did you improve efficiency or client satisfaction? We love to see numbers and results that demonstrate your impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our community at MRI Software!
How to prepare for a job interview at MRI Software
✨Know Your Numbers
As a Service Charge Accountant, you’ll need to demonstrate your comprehensive knowledge of property accounting functions. Brush up on key metrics and financial principles relevant to commercial and residential sectors, especially those related to service charge management. Be ready to discuss how you've applied these in previous roles.
✨Familiarise with MRI Solutions
Since the role requires experience with MRI solutions like Horizon, QubePM, or PMX, make sure you’re well-versed in these systems. If you’ve used them before, prepare specific examples of how you leveraged these tools to improve efficiency or client satisfaction in your past positions.
✨Client Engagement is Key
This position involves a lot of client interaction, so be prepared to showcase your client-facing experience. Think of examples where you successfully managed client expectations or resolved complex queries. Highlight your communication skills and how you build relationships to ensure high-quality service delivery.
✨Showcase Continuous Improvement Mindset
The company values efficiency and automation, so come equipped with ideas on how you can contribute to these areas. Discuss any past experiences where you identified opportunities for improvement in processes or workflows, and be ready to suggest how you could apply this mindset in the new role.