UX Designer in London

The position: As a Product Designer at MRI, you will work across the UX domain, including research (user interviews, product reviews, persona development), design (sketching, group ideation, information architecture, interaction design, prototyping), documentation (wireframes, specification writing), and user testing. As part of a cross-functional team, you will collaborate with other designers and use qualitative and quantitative data to make informed, design-related decisions. You should be proficient at converting requirements into practical product features and have a high standard for visual design execution.

We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based at our London office.

Functions:

• Design user interfaces and process flows using iterative design techniques incorporating findings from user interviews, usability testing, and other forms of requirements discovery.
• Produce user personas, user stories, prototypes, wireframes, interaction and design specifications.
• Run ad-hoc usability tests with end users when needed and communicate research findings.
• Facilitate design review sessions with key stakeholders with the goal of advocating for the user needs.
• Engage with development to understand platform capabilities, communicate design goals, adapt and verify designs through the agile software development process.
• Create and maintain UI guidelines and visual standards.
• Identify opportunities for product or feature enhancements.
• Remain up-to-date on industry trends, market conditions, and consumer preferences.
• Iterate existing designs to meet industry or consumer needs.

You Have:

• Proven experience leading UX for complex enterprise or B2B products.
• Player/coach mindset with experience mentoring designers while remaining hands-on.
• Strong cross-functional partnership with Product and Engineering.
• Experience coordinating work across multiple designers or initiatives while maintaining UX quality.

Nice to Haves:

• Design system governance experience.
• UX research and usability testing experience.
• Accessibility (WCAG) knowledge.
• Experience improving design processes and team operations.
• Experience driving adoption of AI-enabled design practices.

A Day in the Life:

• Lead UX across strategic initiatives from discovery through delivery.
• Partner closely with Product and Engineering to solve complex user problems.
• Mentor designers through coaching, critiques, and design reviews.
• Contribute hands-on to complex design work when needed.
• Champion UX quality, consistency, accessibility, and responsible AI adoption.

We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group.

Have confidence in your health with our offered Medical Aid Scheme. Invest in our competitive Personal Pension plan and help set you up for your future. Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and finish early 6 times a year with our ‘Flexi’ scheme. Further your professional development with our Tuition Reimbursement Schemes. Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!

MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. Our people-first approach to PropTech is defining a new industry standard for client experiences that can’t be duplicated.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Amazing growth requires amazing employees. Are you up to the challenge?