Account Manager (SaaS)

Overview

The Account Manager should be an enthusiastic, hard-working, and entrepreneurial individual.

They will have the opportunity to cross-sell a broad range of real estate solutions aimed at large clients, and to solve a variety of different problems for our customers.

The Account Manager will need to understand their clients business priorities and drivers and how they can maximise their return on investment from MRI solutions.

This is a quota carrying, individual contributor role.

This role will suit individuals already in an Account Management role with a hunter mentality looking to take the next step in their Sales career.

Experience from within the Real Estate sector would be advantageous, though not essential.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation.

Therefore, we operate a hybrid working model with 3 days of working from home per week.

This role is based in the London office.

Responsibilities

• Professionally representing MRI and building mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and account development.
• Maximising opportunities for repeatable licence revenues.
• Recommending appropriate solutions and negotiating acceptable terms with the client.
• Achieving and exceeding all quarterly and annual fiscal targets and objectives.
• Identifying opportunities for cross‑selling other MRI products or products/services.
• Maintaining regular contact by telephone, onsite visits, and Client User Forums.
• Determining ongoing requirements to meet changing business needs.
• Working closely with other stakeholders within the business such as Legal, Sales Operations, Marketing, Development, and the Implementation teams.
• Ensuring Salesforce is up to date to reflect all sales activity.
• Maintaining timely and accurate sales forecasts within Salesforce.
• Managing your pipeline of opportunities from enquiry through to closure through Salesforce.

Requirements

• Track record of achievement operating in a target driven environment.
• Software Solutions experience.
• Team player.
• Tenacious and driven.
• Confident and motivated with high energy.
• Hungry for success, always looking for ways to improve and learn.
• Sound knowledge of Microsoft Office.
• Experience of using Salesforce. com.
• Excellent verbal and written communication skills.
• The ability to communicate effectively and to identify sales opportunities.
• Ability to work under pressure and meet agreed targets and deadlines.
• Good attention to detail and a desire to see a task through to completion.
• Ability to organise/manage own workload and use initiative to create opportunities.
• Be honest, trustworthy and act with tact, diplomacy, integrity, and professionalism.

Benefits

• Office breakfasts, quarterly lunches and virtual social events.
• Employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group.
• Private Medical Insurance and Health Cash Plan.
• Competitive Personal Pension plan.
• Parental Leave benefit to spend time with your new arrival(s).
• 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of Flex Time Off.
• Income Protection Plans.
• Tuition Reimbursement Schemes.
• Flexibility to work from anywhere in the world for two weeks out of the year.
• Equal Opportunity Employer

MRI is proud to be an inclusive employer.

We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion.

Those values are woven into the fabric of who we are and are foundational to our continued success.

Come and see for yourself!

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