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- Tasks: Manage key client accounts and ensure high customer satisfaction.
- Company: MRI Software creates innovative real estate software solutions since 1971.
- Benefits: Enjoy hybrid work, private medical insurance, and generous leave policies.
- Why this job: Join a dynamic team focused on client success and personal growth.
- Qualifications: Sales experience preferred; strong communication and organisational skills required.
- Other info: Diversity and inclusion are core values; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
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Account Manager – Facilities Management, Birmingham
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Client:
MRI Software
Location:
Birmingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
9eac413e7f0a
Job Views:
7
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.
Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.
And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for \”family\”) employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London office.
THE ROLE:
MRI is expanding quickly, and we are seeking an enthusiastic, hard-working and entrepreneurial individual to join our Account Management Team specialising in Facilities Management solutions for service providers.
We are looking to hire an Account Manager who will be responsible for managing a number of key clients. The clients are based across the UK so occasional travel with overnight stays may be required.
This role may suit individuals with some quota carrying enterprise software sales experience who have been selling to private sector service industry businesses.
RESPONSIBILITIES:
Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and account development.
Recommend appropriate solutions and negotiate acceptable terms with the client
Achieve and exceed all quarterly and annual fiscal targets and objectives
Identifying opportunities for cross-selling other MRI products.
Maintain regular contact with your customers using online meetings and telephone calls
Determine the clients on-going requirements to meet their changing business needs
Work closely with other stakeholders within MRI such as Legal, Sales Operations, Marketing, Development, and the Implementation teams
Maintain timely and accurate sales forecasts within Salesforce
REQUIREMENTS:
Track record of sales related achievement, operating in a target driven environment
Knowledge of the Estates and Facilities Management Software market is an advantage although not essential
Very organised with good time management skills
Confident and motivated with high energy
Hungry for success, always looking for ways to improve and learn
Excellent verbal and written communication skills
The ability to communicate effectively and to identify sales opportunities
Ability to work under pressure and meet agreed targets and deadlines
We’re obsessed with making this the best job you’ve ever had!
We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.
Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.
Invest in our competitive Personal Pension plan and help set you up for your future.
Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).
Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of \”Flex Time Off\” to be used whenever and however you choose!
Income Protection Plans give you the peace of mind you deserve.
Further your professional development and growth with our generous Tuition Reimbursement Schemes.
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.
Amazing growth takes amazing employees. Are you up to the challenge?
We know theconfidence gapandimposter syndromecan get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.
Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.
MRI do not accept unsolicited CV\’s from recruitment agencies for any of our job postings.
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Account Manager - Facilities Management employer: MRI Software
Contact Detail:
MRI Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Facilities Management
✨Tip Number 1
Familiarise yourself with MRI Software's products and services, especially in the Facilities Management sector. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of MRI Software on platforms like LinkedIn. This can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Prepare to discuss your previous sales achievements and how they relate to the responsibilities of the Account Manager role. Be ready to share specific examples of how you've exceeded targets and built client relationships in past positions.
✨Tip Number 4
Showcase your organisational skills by preparing a mock sales forecast or account management plan relevant to the Facilities Management sector. Presenting this during your interview can highlight your proactive approach and strategic thinking.
We think you need these skills to ace Account Manager - Facilities Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and facilities management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at MRI Software and how your skills align with their mission.
Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as sales targets met or exceeded. This will help illustrate your capability to succeed in a target-driven environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MRI Software
✨Research MRI Software
Before your interview, take the time to understand MRI Software's mission, values, and recent developments. Familiarise yourself with their Facilities Management solutions and how they impact clients. This knowledge will help you demonstrate your genuine interest in the company and the role.
✨Prepare for Scenario-Based Questions
As an Account Manager, you'll need to handle various client situations. Prepare for scenario-based questions that assess your problem-solving skills and ability to build relationships. Think of examples from your past experiences where you've successfully managed client expectations or resolved conflicts.
✨Showcase Your Sales Achievements
Be ready to discuss your track record in sales and how you've met or exceeded targets in previous roles. Use specific metrics and examples to illustrate your success. This will highlight your capability to thrive in a target-driven environment, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, company culture, and growth opportunities within MRI Software. This shows your enthusiasm for the role and helps you gauge if the company aligns with your career goals.
