At a Glance
- Tasks: Provide expert support to clients and resolve incidents in a dynamic team.
- Company: Join MRI, a leader in application support with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Be part of a collaborative environment with a focus on data security.
- Why this job: Make a real difference by improving processes and supporting clients effectively.
- Qualifications: Experience in application support and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
MRI is seeking a dedicated Application Support Analyst to join the MRI Revenues Application Support team.
You will provide expert product support to external clients and work with cross-functional colleagues to resolve incidents and improve processes.
You will own incidents, investigate issues via remote support, and ensure SLAs are met.
As a SME, you will contribute to knowledge management and learn MRI software deeply while maintaining data protection and security compliance.
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Senior Application Support Specialist employer: MRI India
As an Account Manager at MRI, you will thrive in a dynamic and inclusive work environment that champions diversity and fosters personal growth. With a hybrid working model, generous benefits including private medical insurance, and opportunities for professional development, you'll be empowered to build meaningful relationships with clients while maximising your potential. Join us in a role where your entrepreneurial spirit can shine, and enjoy the unique advantage of working from anywhere in the world for two weeks each year.
