At a Glance
- Tasks: Lead a team to ensure a secure and well-maintained campus environment.
- Company: Join the University of the Arts London, a global leader in creativity and innovation.
- Benefits: Inclusive workplace with family-friendly policies and flexible arrangements.
- Other info: 100% on-site role with excellent career development opportunities.
- Why this job: Shape the future of art and design while managing a vibrant campus.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
University of the Arts London (UAL) is looking for a Facilities Manager to join on a full‑time, 12 months fixed‑term contract. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts.
As part of the Estates Department, the Facilities Manager will line‑manage a team of Facilities Assistants and manage the delivery of our contracted services to maintain a secure and well‑maintained campus environment. Key responsibilities include:
- Implementing and managing FM service strategies.
- Overseeing daily operations such as cleaning, maintenance, H&S, and minor works projects and refurbishments.
- Collaborating with the Campus Manager to monitor and report on service partner performance against established SLAs and KPIs.
The ideal candidate will possess excellent leadership, communication and interpersonal skills, along with a demonstrable track record of overseeing a range of Facilities Management operational functions and services within a similar environment. You will possess a proactive approach to problem‑solving and customer service, as well as an understanding of Health & Safety regulations and compliance.
Qualifications:
- Proven experience in facilities management and strong team management experience.
- Extensive experience in stakeholder engagement across multiple fields.
- Experienced in representing Estates FM service operations at College meetings or similar.
- Practical experience with using Helpdesk and CAFM software.
- An IOSH Managing Safely qualification.
- Excellent communication, customer service, and problem‑solving skills.
- Experienced in undertaking incident management, control duties and escalations.
Please note this is a 100% on‑site role and is not suitable for hybrid or remote working. The successful applicant will be required to pass an Enhanced DBS check, as the role involves working in a young adult environment.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family‑friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Facilities Manager – CSM, Archway Campus in London employer: MRG Global
University of the Arts London (UAL) is an exceptional employer, offering a vibrant and inclusive work culture that champions creativity and innovation. As a Facilities Manager at the Archway Campus, you will benefit from a supportive environment that prioritises employee growth through professional development opportunities and a commitment to diversity. With a focus on collaboration and continuous improvement, UAL provides a unique chance to contribute to a leading institution in the arts while enjoying family-friendly policies and flexible working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager – CSM, Archway Campus in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UAL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching UAL's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in being part of their creative community.
✨Tip Number 3
Practice common interview questions related to facilities management. We want to see how you handle real-life scenarios, so think about examples from your past experiences that highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the UAL team.
We think you need these skills to ace Facilities Manager – CSM, Archway Campus in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in facilities management and team leadership, and don’t forget to mention any relevant qualifications like your IOSH Managing Safely certification.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your problem-solving skills and customer service experience. Be sure to explain why you’re excited about working at UAL and how you can contribute to our vibrant community.
Showcase Your Stakeholder Management Skills:In your application, emphasise your experience with stakeholder engagement. We want to see how you've successfully collaborated with others in previous roles, especially in a facilities management context.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at UAL.
How to prepare for a job interview at MRG Global
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the key responsibilities of a Facilities Manager. Brush up on your knowledge of Health & Safety regulations and compliance, as well as any relevant experience you have with Helpdesk and CAFM software. This will show that you’re not just interested in the role, but that you understand what it entails.
✨Showcase Your Leadership Skills
Since this role involves managing a team of Facilities Assistants, be prepared to discuss your leadership style and past experiences. Think of specific examples where you’ve successfully led a team or improved service delivery. This will help demonstrate your capability to foster a positive working environment.
✨Engage with Stakeholders
Stakeholder management is crucial for this position. Be ready to talk about how you’ve engaged with various stakeholders in previous roles. Share examples of how you’ve built relationships and communicated effectively, especially in challenging situations. This will highlight your interpersonal skills and ability to collaborate.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the campus environment. Ask about the current challenges the Facilities team faces or how success is measured in this position. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
