At a Glance
- Tasks: Lead client relationships and ensure top-notch service delivery in property maintenance.
- Company: T Brown Group, a leader in property maintenance and repair services.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Other info: Join a dynamic team focused on excellence and continuous improvement.
- Why this job: Make a real impact by driving success in client contracts and team performance.
- Qualifications: Experience in contract management and strong communication skills required.
The predicted salary is between 59647 - 59647 € per year.
Create a culture of service excellence focused on delivering outstanding client relationships and operational performance. T Brown Group, a leading property maintenance, repair, and installation organisation, is seeking a Mechanical Contracts Manager to oversee and drive the success of their Peabody Housing account. Specialising in servicing, repair, and installation of gas central heating and hot water systems for local authority and housing association landlords, the role is pivotal in ensuring exceptional service delivery and commercial performance across multiple contracts.
As Mechanical Contracts Manager, you will act as the primary point of contact for clients, managing relationships from mobilisation through to de‑mobilisation. You will monitor operational and administrative performance, lead Customer Relationship Officers, and work closely with field operations and department heads to maintain high standards and proactively address any performance risks. The focus will be on delivering contracts in the most commercially advantageous manner, ensuring compliance, and driving continuous improvement.
Key Responsibilities- Lead and manage client relationships, ensuring exceptional service delivery and satisfaction
- Monitor contract performance, KPI achievement, and financial targets; implement improvement plans where necessary
- Produce and present detailed reports, budgets, and analysis to senior leadership and clients
- Drive commercial efficiency, including cost control and profitability across contracts
- Champion health and safety compliance and foster a culture of safety excellence
- Develop and mentor your team, ensuring continuous professional growth and high performance
You will bring proven experience in contract management and operational leadership within a customer‑focused environment, ideally in property maintenance or M&E services. Strong commercial acumen, excellent communication skills, and the ability to influence and lead diverse teams are essential. A full driving licence and relevant technical qualifications, including ACS gas safety certifications, are required.
Why Join Us?A salary of £59,647.90 plus £6,000 car allowance is on offer.
Mechanical Contracts Manager in Leatherhead employer: MRG Global
T Brown Group is an exceptional employer that prioritises a culture of service excellence and client satisfaction, making it an ideal workplace for those passionate about property maintenance and operational performance. With a strong focus on employee development, you will have ample opportunities for professional growth while working in a supportive environment that values safety and continuous improvement. Located in Peabody, this role offers competitive compensation and the chance to make a meaningful impact in the community through high-quality service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Mechanical Contracts Manager in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the property maintenance and M&E services sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its clients, especially Peabody Housing. Understand their values and how you can contribute to their culture of service excellence. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed client relationships and driven operational performance in past roles. Use specific examples to highlight your commercial acumen and ability to lead diverse teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Mechanical Contracts Manager in Leatherhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Mechanical Contracts Manager. Highlight your experience in contract management and operational leadership, especially in property maintenance or M&E services. We want to see how your skills align with our focus on exceptional service delivery!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for client relationships and operational performance. Tell us why you’re the perfect fit for T Brown Group and how you can contribute to our culture of service excellence.
Showcase Your Achievements:When detailing your past roles, don’t just list responsibilities—highlight your achievements! Use specific examples that demonstrate your ability to drive commercial efficiency and improve contract performance. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at MRG Global
✨Know Your Stuff
Make sure you brush up on your knowledge of mechanical contracts and the specifics of gas central heating systems. Familiarise yourself with T Brown Group's operations and their Peabody Housing account to show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Mechanical Contracts Manager, you'll need to demonstrate your ability to lead diverse teams. Prepare examples from your past experiences where you've successfully managed client relationships or improved team performance. This will highlight your operational leadership skills.
✨Be Ready with Data
Since the role involves monitoring contract performance and financial targets, come prepared with examples of how you've used data to drive improvements in previous roles. Discuss specific KPIs you've achieved and how you implemented improvement plans.
✨Emphasise Safety and Compliance
Health and safety compliance is crucial in this role. Be ready to discuss your approach to fostering a culture of safety excellence and how you've ensured compliance in past projects. This will show that you take these responsibilities seriously.
