At a Glance
- Tasks: Lead the Union’s commercial strategy and oversee events, services, and facilities.
- Company: Join a vibrant, student-led organisation at Royal Holloway, University of London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Site-based role with a focus on collaboration and organisational change.
- Why this job: Make a real impact on student life and enhance their university experience.
- Qualifications: Strong leadership experience in commercial operations and excellent stakeholder management skills.
The predicted salary is between 50000 - 65000 € per year.
About the Union
Royal Holloway Students’ Union (RHSU) is a vibrant, student‑led organisation at the heart of the Royal Holloway, University of London community. Dedicated to enhancing the student experience, RHSU delivers a wide range of services, activities, and opportunities that support student life, wellbeing, and development. With a strong focus on community, inclusion, and innovation, the Union plays a vital role in shaping a positive and engaging university experience.
About the Role
The Head of Commercial Operations reports to the Chief Executive Officer and sits on the Senior Leadership Team. This senior role leads the Union’s commercial and building services strategy, overseeing a portfolio that includes commercial services, events and entertainment, facilities management, and health and safety. The postholder drives long‑term commercial strategy, focuses on sustainable income growth, service improvement, and development of new opportunities aligned to student needs, ensuring that services and facilities are continuously enhanced, efficient and fully compliant.
Responsibilities
- Lead the Union’s commercial and building services strategy and oversee a portfolio including commercial services, events and entertainment, facilities management, and health and safety.
- Drive the long‑term commercial strategy focused on sustainable income growth, service improvement, and new opportunities aligned to student needs.
- Oversee significant budgets and ensure delivery against strategic objectives.
- Build and empower high‑performing teams, fostering a collaborative culture and driving organisational change.
- Ensure services and facilities are continuously enhanced, efficient and fully compliant.
Qualifications
- Strong experience in commercial or operational leadership with a proven track record of delivering strategic outcomes in a dynamic environment.
- Demonstrated ability to lead complex, multi‑functional teams and influence partners across a wide range of internal and external stakeholders.
- Excellent stakeholder management skills; proven ability to build partnerships.
- Experience in retail, hospitality, or leisure is welcomed.
Key Details
Role is site based and predominantly Monday to Friday.
Head of Commercial Operations in Egham employer: MRG Global
Joining the Royal Holloway Students’ Union as the Head of Commercial Operations means becoming part of a dynamic, student-led organisation that prioritises community and innovation. With a strong commitment to employee development, you will have access to numerous growth opportunities while working in a collaborative environment that values your contributions. Located at the heart of the university, this role offers a unique chance to shape the student experience and drive meaningful change within a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial Operations in Egham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of RHSU on LinkedIn. A friendly chat can give us insider info about the culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by diving deep into RHSU’s mission and values. We want to show that we’re not just a good fit for the role, but also for the community they’ve built.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with us. This will help us articulate our experience in commercial operations and how it aligns with their goals.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role.
We think you need these skills to ace Head of Commercial Operations in Egham
Some tips for your application 🫡
Show Your Passion for Student Life:When writing your application, let your enthusiasm for enhancing the student experience shine through. We want to see how your values align with our mission at RHSU, so share any relevant experiences that highlight your commitment to community and inclusion.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Head of Commercial Operations role. We’re looking for someone who can drive our commercial strategy, so highlight your relevant skills and experiences that demonstrate your ability to lead and innovate in a dynamic environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements and experiences are easy to understand. This will help us quickly see how you fit into our vision for the Union.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at RHSU!
How to prepare for a job interview at MRG Global
✨Know Your Stuff
Before the interview, dive deep into the Union Royal Holloway Students’ Union's mission and values. Understand their focus on community, inclusion, and innovation. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As the Head of Commercial Operations, you'll need to demonstrate your experience in leading teams and driving strategic outcomes. Prepare specific examples from your past roles where you've successfully managed complex projects or influenced stakeholders. This will highlight your capability to lead high-performing teams.
✨Budget Savvy
Since you'll be overseeing significant budgets, be ready to discuss your experience with financial management. Bring examples of how you've driven sustainable income growth or improved services while managing costs. This will show that you can handle the financial responsibilities of the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the Union’s future plans for commercial services or how they measure success in this role. This not only shows your interest but also gives you a chance to assess if the organisation aligns with your career goals.
