At a Glance
- Tasks: Welcome visitors, manage the switchboard, and handle mail at a cutting-edge facility.
- Company: Join the renowned MRC Laboratory of Molecular Biology team.
- Benefits: Flexible part-time hours with potential for overtime.
- Other info: Professional environment with opportunities to grow your communication skills.
- Why this job: Be the friendly face of a leading research lab and enhance your customer service skills.
- Qualifications: GCSE English and Maths, plus prior customer-facing experience.
The predicted salary is between 27800 - 31200 £ per year.
MRC Laboratory of Molecular Biology (LMB) invites applications for a part-time receptionist to join our front-of-house team.
The role involves greeting visitors, issuing badges, handling the switchboard, and managing mail and deliveries at our state-of-the-art facility.
The ideal candidate will have GCSE English and Maths, prior customer-facing experience, and strong communication skills, with a professional appearance and calm, helpful manner.
Some overtime may be available.
Part-Time Front Desk & Visitor Services Coordinator employer: MRC Laboratory of Molecular Biology
The MRC Laboratory of Molecular Biology offers a dynamic and supportive work environment where innovation thrives. As a Maintenance Engineer, you will benefit from competitive salaries, opportunities for paid overtime, and a commitment to employee development within a prestigious research institution located in the vibrant Cambridge Biomedical Campus. Join us to contribute to groundbreaking scientific advancements while enjoying a culture that values collaboration and professional growth.
Contact Details:
MRC Laboratory of Molecular Biology Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Desk & Visitor Services Coordinator
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like MRC Laboratory of Molecular Biology and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at MRC Laboratory of Molecular Biology and let us see your personality shine through!
We think you need these skills to ace Part-Time Front Desk & Visitor Services Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and MRC Laboratory of Molecular Biology.
Get Familiar with Our Brand:Before applying, take some time to learn about MRC Laboratory of Molecular Biology and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at MRC Laboratory of Molecular Biology
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress MRC Laboratory of Molecular Biology.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which MRC Laboratory of Molecular Biology will surely appreciate.
