At a Glance
- Tasks: Deliver 3rd line IT support and maintain cutting-edge infrastructure for a collaborative research environment.
- Company: Join the MRC Laboratory of Medical Sciences, a leader in biomedical research.
- Benefits: Enjoy a competitive salary, generous holiday, and family-friendly policies.
- Other info: Dynamic team environment with excellent career growth opportunities.
- Why this job: Make a real impact in IT while supporting groundbreaking scientific research.
- Qualifications: Hands-on experience in IT infrastructure and a passion for personal development.
The predicted salary is between 42159 - 47071 £ per year.
The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with a unique computing environment using Windows, Apple and Linux technologies, where scientists and clinicians collaborate to advance the understanding of Biology and its application to medicine. LMS is one of three directly funded MRC Research Institutes and maintains strong links with our partners at Imperial College London and at the Imperial College Healthcare NHS Trust.
The successful candidate will join a tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering 3rd line IT infrastructure and user support services to the LMS community. You will heavily contribute to the development, deployment and maintenance of IT technologies that underpin the Computing Facility's operations. Additionally, you will provide training and guidance to staff on the safe and secure use of hardware and applications. Close collaboration with key stakeholders at Imperial College London (ICL) and Imperial College Healthcare NHS Trust is also an important aspect of this role, supporting the broader mission of the LMS.
If you're experienced, highly motivated, hands-on individual with a drive to succeed and passion for personal development in IT infrastructure and systems aspects of computing, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale servers, storage, HPC and virtualisation technologies supporting cutting-edge scientific equipment and research.
As well as the exciting opportunities this role presents, we also offer defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme.
For full details of this post and to complete an online application, visit and upload your CV, names and contacts of two references, along with a cover letter stating why you are applying for this post (showing evidence against the requirements as per the Job Description and Person Specification). Applications without a cover letter will not be considered. Please quote reference number LMS2783. Closing date: 8 March 2026.
Infrastructure Support Analyst employer: MRC Laboratory of Medical Sciences
The MRC Laboratory of Medical Sciences (LMS) is an exceptional employer, offering a collaborative and innovative work environment in the heart of London. With a strong focus on employee growth, LMS provides extensive training opportunities, a generous benefits package including a defined benefit pension scheme, and family-friendly policies that support work-life balance. Joining our team means being part of a cutting-edge biomedical research institute where your contributions directly impact the advancement of medical science.
Contact Details:
MRC Laboratory of Medical Sciences Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Support Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at LMS on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves 3rd line support, we should be ready to tackle questions on Windows, Apple, and Linux systems. Practice makes perfect!
✨Tip Number 3
Show off our passion for IT! During interviews, share examples of how we've contributed to IT projects in the past. Highlighting our hands-on experience will make us stand out as candidates who are ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our cover letter to really showcase why we’re the perfect fit for the Infrastructure Support Analyst role.
We think you need these skills to ace Infrastructure Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Support Analyst role. Highlight relevant experience and skills that match the job description, especially in IT infrastructure and user support.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Clearly explain why you're interested in this position and how your background aligns with the requirements. Don’t forget to show your passion for IT and personal development!
Provide Strong References:When listing your references, choose people who can vouch for your skills and work ethic in IT. Make sure to inform them beforehand so they’re prepared to give you a glowing recommendation!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MRC Laboratory of Medical Sciences
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Apple, and Linux technologies. Be ready to discuss how you've used these systems in past roles, especially in a support capacity. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Show Your Collaborative Spirit
Since this role involves working closely with teams at Imperial College London and the NHS Trust, be prepared to share examples of how you've successfully collaborated in previous positions. Highlight any experiences where teamwork led to improved IT solutions or user support.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about common IT issues you’ve encountered and how you resolved them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Craft a Compelling Cover Letter
Don’t skip the cover letter! Use it to connect your experience with the specific requirements of the job. Mention your passion for IT infrastructure and how you can contribute to the LMS mission. A well-crafted cover letter can set you apart from other candidates.
