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- Tasks: Support the store manager in daily operations and drive sales growth.
- Company: Join Mr Price Cellular, a dynamic retail leader in East London.
- Benefits: Competitive salary, career development, and a vibrant team environment.
- Why this job: Be part of a team that values customer experience and innovation.
- Qualifications: NQF level 4 or equivalent, with retail experience preferred.
- Other info: Great opportunity for leadership development and career progression.
The predicted salary is between 24000 - 36000 £ per year.
Support and assist the store manager in managing the daily operations of a Mr Price Money Cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
- Stock Management
- Ensure that stock is accurately received and unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
- Sales Growth & Profitability
- Analyse sales and profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitor, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include in-store marketing and competitor shopping.
- Drive credit, insurance, mobile and cellular performance to achieve the agreed budget.
- Risk Management
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health and safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
- Customer Experience Management
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
- Leadership & Development
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify and drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer and manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales and Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills.
- Understanding of Retail Trade.
- Brand, customer service, cellular, mobile, new accounts, and insurance product understanding.
Assistant Store Manager Mr Price Cellular, East London Eastern Cape employer: Mr Price
Contact Detail:
Mr Price Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Mr Price Cellular, East London Eastern Cape
✨Tip Number 1
Get to know the company inside out! Research Mr Price Cellular, their values, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail management roles, like how you'd handle stock management or improve customer experience. The more you practice, the more confident you'll feel when it’s your turn.
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Mr Price Cellular. You never know, they might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, get clicking!
We think you need these skills to ace Assistant Store Manager Mr Price Cellular, East London Eastern Cape
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your retail experience, especially any management roles you've had. We want to see how your skills align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Mr Price Cellular. Mention specific experiences that relate to stock management and customer service, as these are key areas for us.
Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just duties. Did you increase sales or improve customer satisfaction? We love numbers, so quantify your successes where possible!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mr Price
✨Know Your Stock Management
Familiarise yourself with stock management processes, as this role heavily relies on it. Be ready to discuss how you’ve previously managed stock levels and mitigated risks like stock loss. Highlight any specific tools or methods you've used.
✨Showcase Sales Savvy
Prepare to talk about your experience with sales growth and profitability. Bring examples of how you've analysed sales reports and implemented action plans to boost performance. This will show that you understand the financial side of retail.
✨Customer Experience is Key
Demonstrate your understanding of customer service standards. Think of instances where you improved customer experience in previous roles. Discuss how you would implement customer feedback processes to enhance service in the store.
✨Leadership and Team Development
Be ready to discuss your leadership style and how you’ve developed teams in the past. Share specific examples of training or coaching initiatives you've led, and how they contributed to achieving store KPIs. This will show your potential to lead effectively.
