At a Glance
- Tasks: Support the store manager in daily operations and drive sales growth.
- Company: Join Mr Price Cellular, a dynamic retail leader in East London.
- Benefits: Competitive salary, career development, and a vibrant team culture.
- Why this job: Be part of a team that values customer experience and innovation.
- Qualifications: NQF level 4 or equivalent, with retail experience preferred.
- Other info: Great opportunity for leadership and personal growth in retail.
The predicted salary is between 24000 - 36000 Β£ per year.
Support and assist the store manager in managing the daily operations of a Mr Price Money Cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
- Stock Management: Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor. Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand. Oversee the overall maintenance of the stockroom to meet housekeeping standards. Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
- Sales Growth & Profitability: Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure. Monitor, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales. Keep abreast of new opportunities to increase sales and brand awareness, including in-store marketing and competitor shopping. Drive credit, insurance, mobile and cellular performance to achieve the agreed budget.
- Risk Management: Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
- Customer Experience Management: Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
- Leadership & Development: Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values. Identify & drive training, coaching and development needs with a focus on talent management and succession planning. Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications: NQF level 4 (Grade 12) or equivalent. 3 Years' Experience in Retail (Management Experience Advantageous). Understanding of Sales & Service Management. Budgeting Skills. Computer Literate. Good Communication Skills. Understanding of Retail Trade. Brand, customer service, cellular, mobile, new accounts, and insurance product understanding.
Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.
Assistant Store Manager Mr Price Cellular East London employer: Mr Price
Contact Detail:
Mr Price Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Store Manager Mr Price Cellular East London
β¨Tip Number 1
Get to know the company! Research Mr Price Cellular and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested.
β¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the store culture and what the hiring managers are really looking for.
β¨Tip Number 3
Prepare for the interview by practising common questions related to retail management and customer service. Think of examples from your past experiences that showcase your skills in stock management and team leadership.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Assistant Store Manager Mr Price Cellular East London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your retail experience, especially any management roles you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how you can contribute to our store's success. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you boost sales or improve customer satisfaction? Numbers speak volumes, so include them where possible to show us what you can bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at Mr Price
β¨Know Your Stock Management
Familiarise yourself with stock management processes before the interview. Be ready to discuss how you would handle stock counts and mitigate stock loss, as these are crucial for the Assistant Store Manager role.
β¨Showcase Sales Growth Strategies
Prepare examples of how you've previously analysed sales reports and implemented action plans to boost performance. Highlight any specific strategies you've used to increase sales and brand awareness in your past roles.
β¨Emphasise Customer Experience
Think about how you can enhance customer experience in a retail environment. Be prepared to share your ideas on implementing customer feedback and maintaining high service standards, as this is key to the role.
β¨Demonstrate Leadership Skills
Reflect on your leadership experiences and be ready to discuss how you've motivated teams to achieve KPIs. Mention any training or coaching initiatives you've led, as this will show your commitment to team development.