At a Glance
- Tasks: Support the store manager in daily operations and drive sales growth.
- Company: Join Mr Price Cellular, a dynamic retail leader in East London.
- Benefits: Competitive salary, career development, and a vibrant team culture.
- Why this job: Be part of a team that values customer experience and personal growth.
- Qualifications: NQF level 4 or equivalent, with retail experience preferred.
- Other info: Great opportunity for leadership development in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Support and assist the store manager in managing the daily operations of a Mr Price Money Cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
- Stock Management: Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor. Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand. Oversee the overall maintenance of the stockroom to meet housekeeping standards. Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
- Sales Growth & Profitability: Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure. Monitor, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales. Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping. Drive credit, insurance, mobile and cellular performance to achieve the agreed budget.
- Risk Management: Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
- Customer Experience Management: Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
- Leadership & Development: Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values. Identify & drive training, coaching and development needs with a focus on talent management and succession planning. Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications: NQF level 4 (Grade 12) or equivalent. 3 Years' Experience in Retail (Management Experience Advantageous). Understanding of Sales & Service Management. Budgeting Skills. Computer Literate. Good Communication Skills. Understanding of Retail Trade. Brand, customer service, cellular, mobile, new accounts, and insurance product understanding.
Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.
Assistant Store Manager Mr Price Cellular East London employer: Mr Price
Contact Detail:
Mr Price Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Mr Price Cellular East London
✨Tip Number 1
Get to know the company! Research Mr Price Cellular and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Mr Price Cellular. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle stock management issues or improve customer experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager Mr Price Cellular East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your retail experience, especially any management roles you've had, and showcase your skills in sales growth and customer service. We want to see how you can contribute to our store's success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how your experience aligns with our values at Mr Price Cellular. Be sure to mention specific achievements that demonstrate your ability to drive sales and manage stock effectively.
Showcase Your Leadership Skills: As an Assistant Store Manager, leadership is key. In your application, share examples of how you've led teams or improved performance in previous roles. We love to see candidates who can inspire and develop others while achieving store KPIs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter in one go. Let’s get your application in and start this journey together!
How to prepare for a job interview at Mr Price
✨Know Your Stock Management
Familiarise yourself with stock management processes before the interview. Be ready to discuss how you would handle stock counts and mitigate stock loss, as these are crucial for the Assistant Store Manager role.
✨Showcase Sales Strategies
Prepare examples of how you've previously analysed sales reports and implemented action plans to boost performance. Highlight any innovative ideas you have for increasing sales and brand awareness in a retail environment.
✨Customer Experience is Key
Think about how you can enhance customer experience in the store. Be prepared to share your thoughts on implementing customer feedback processes and maintaining high service standards.
✨Leadership and Team Development
Reflect on your leadership style and how you’ve developed teams in the past. Be ready to discuss specific training or coaching experiences that demonstrate your ability to drive team performance and meet KPIs.
