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- Tasks: Create engaging content and strategies for internal communications at NET-A-PORTER and MR PORTER.
- Company: Join the world leader in online luxury fashion with a vibrant culture.
- Benefits: Enjoy performance bonuses, staff discounts, private healthcare, and flexible working.
- Why this job: Shape employee engagement and enhance workplace culture in a creative role.
- Qualifications: 2-4 years in internal communications or content creation with strong storytelling skills.
- Other info: Be part of a supportive team that values diversity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Overview
YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations. The Group has 4.3 million high-spending active customers globally. We are seeking a proactive and creative Internal Communications Specialist to support the rollout of a new internal communications platform across NET-A-PORTER and MR PORTER. Working closely with HR, leadership, and the Brand & Customer team, you’ll help shape how we connect with our teams and bring our culture to life through engaging content.
Location: London Westfield
Department Size: 6 (Approx.)
Reporting into: Head of HR NET-A-PORTER & MR PORTER
Equality notice: LuxExperience is an equal opportunities employer. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please advise us accordingly.
Responsibilities
- Lead the development of tailored internal communications strategies for NET-A-PORTER and MR PORTER, in collaboration with store CEOs, HRBPs and key stakeholders
- Create engaging written and visual content for the new internal communications platform, tailored to different business areas
- Build templates, content calendars, and tone-of-voice guidelines in partnership with the Brand and Customer team
- Work with internal teams to ensure content is accessible, on-brand, and aligned with company values and culture
- Build a structured handover including a content plan, templates, and feedback mechanisms for future use
Requirements
- 2–4 years’ experience in internal communications, content creation, or employee engagement
- Excellent written communication skills, with a knack for storytelling and the ability to create clear, engaging copy
- Comfortable using tools like Canva, SharePoint, or similar platforms to create and manage content
- Organised and detail-oriented, with good time management and a proactive, collaborative mindset
- A creative thinker who enjoys coming up with ideas and solutions that improve employee experience
Benefits
- Performance bonus schemes dependant on the type of role you are in
- A pension that both you and the company contribute to
- A portal with discounts on theme park and cinema tickets
- Staff discount and exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- Supportive team environment
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People Communications and Employee Engagement Specialist @NET- A-PORTER & @MR PORTER (6 Month FTC) employer: MR PORTER
Contact Detail:
MR PORTER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Communications and Employee Engagement Specialist @NET- A-PORTER & @MR PORTER (6 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NET-A-PORTER and MR PORTER on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Show off your creativity! When you get the chance to interview, think of engaging ways to present your ideas for internal communications. Use visuals or storytelling techniques to really make your points pop!
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to internal communications and employee engagement. We want to show that we’re not just qualified, but also passionate about enhancing employee experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation. It’s a great way to keep us on their radar and show that you’re genuinely interested in the role.
We think you need these skills to ace People Communications and Employee Engagement Specialist @NET- A-PORTER & @MR PORTER (6 Month FTC)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in internal communications and content creation, and show us how your skills align with what we're looking for at NET-A-PORTER and MR PORTER.
Show Off Your Storytelling Skills: Since we’re all about engaging content, don’t shy away from showcasing your storytelling abilities. Use examples from your past work to demonstrate how you’ve created compelling narratives that resonate with employees.
Be Creative and Visual: We love creativity! If you have experience using tools like Canva or SharePoint, mention it. Maybe even include a link to a portfolio or examples of your work that highlight your ability to create engaging visual content.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MR PORTER
✨Know Your Audience
Before the interview, research NET-A-PORTER and MR PORTER thoroughly. Understand their brand values, culture, and recent initiatives. This will help you tailor your responses and show that you're genuinely interested in contributing to their internal communications strategies.
✨Showcase Your Creativity
As a People Communications and Employee Engagement Specialist, creativity is key. Prepare examples of past projects where you've developed engaging content or innovative communication strategies. Bring along a portfolio if possible, showcasing your storytelling skills and visual content creation.
✨Be Proactive in Your Approach
Demonstrate your proactive mindset by discussing how you've taken initiative in previous roles. Share specific instances where you identified a communication gap and implemented a solution. This aligns perfectly with what they’re looking for in a candidate.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the new internal communications platform and how success will be measured. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.