At a Glance
- Tasks: Support trading and merchandise planning while generating insightful reports.
- Company: Join MR PORTER, the leading online destination for men's style.
- Benefits: Enjoy competitive salary, staff discounts, private healthcare, and flexible working.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and make an impact in the fashion retail industry.
- Qualifications: Strong analytical skills, advanced Excel knowledge, and a keen eye for detail.
The predicted salary is between 25000 - 32000 £ per year.
Since launching in February 2011, MR PORTER has established itself as the premier global online retail destination for men's style.
Editorial content put together by a team of dedicated Editors and Creatives sits alongside the latest products from the world's leading designers.
MR PORTER Are Now Seeking a Talented Merchandising Administration Assistant To Join The MR PORTER Team Based In Our Offices In London, Shepherds Bush.
Reporting Into The Assistant Merchandiser, You Will Be Tasked With Providing Administrative Support Across All Aspects Of Trading, Merchandise Planning And Forecasting.
Location
Our Westfield office in London
Team Size
5 (Approx.)
Reporting into
Merchandiser
Hours
- 37.5 hours per week (4 days in office, 1 at home)
- Besides a Competitive Salary, We Can Offer You
- A pension that both you and the company contribute too.
- A portal with an array of discounts on things like theme park and cinema tickets.
- Our famous staff discount along with exclusive staff sales.
- Private healthcare.
- Flexible working.
Here’s a breakdown of what you’ll be doing
- Generate accurate delivery forecasts to support business planning and resource allocation.
- Produce weekly delivery and performance reports, highlighting key insights and trends.
- Prioritize deliveries and workload in line with departmental and business objectives.
- Manage supplier deliveries to maximize product availability and full-price selling opportunities.
- Collaborate with Trade and Transport teams to ensure shipping, customs, and compliance requirements are met.
- Resolve warehouse delivery queries promptly and provide cross-functional query support.
- Analyse returns data, identify trends, and implement actions to reduce return rates.
- Negotiate late delivery discounts, cancellations, RTVs, SORs, and manage associated stock movements.
- Maintain accurate records of stock adjustments, discounts, cancellations, and product availability, including website stock status updates.
- Provide administrative support and contribute to the smooth running of the department.
- The Type Of Person We Are Looking For
- Strong analytical skills and exceptional numeric ability.
- Advanced Excel knowledge essential.
- Experience in working as part of a diverse team – able to build relationships with other internal and external teams and functions for personal and business development.
- A strong eye for detail, great organizational skills and works to a high level of accuracy.
- Great initiative.
- Excellent work ethic and ability to multi-task.
- Strong communication skills.
From the moment you join the Lux Experience Group we are committed to making your journey with us inspirational and evolutionary.
If you are passionate, committed and thrive in a collaborative and fast-paced environment,
Lux Experience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply.
We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers.
We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Entry level
- Workplace Type: Hybrid
- #J-18808-Ljbffr
Merchandising Administration Assistant @MRPORTER in London employer: MR PORTER
At MR PORTER, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Westfield office that fosters creativity and collaboration. With competitive salaries, generous benefits like 25 days of holiday, private medical cover, and life assurance, we are committed to supporting our employees' growth and well-being. Join us to be part of a dynamic team where your contributions truly make a difference in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Administration Assistant @MRPORTER in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like MR PORTER, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like MR PORTER!
We think you need these skills to ace Merchandising Administration Assistant @MRPORTER in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at MR PORTER, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at MR PORTER and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show MR PORTER that you’re ready to jump in and contribute right away!
How to prepare for a job interview at MR PORTER
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
