Global Head of Luxury Personal Shopping & Client Relations in London
Global Head of Luxury Personal Shopping & Client Relations

Global Head of Luxury Personal Shopping & Client Relations in London

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a global team to create personalised luxury shopping experiences.
  • Company: Join a prestigious luxury menswear retailer with a global presence.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Shape the future of luxury retail and enhance client relationships worldwide.
  • Qualifications: Proven experience in luxury sales and exceptional leadership skills.
  • Other info: Be part of a dynamic team making a significant impact in the luxury market.

The predicted salary is between 72000 - 108000 £ per year.

A luxury menswear retailer is seeking a Global Head of Personal Shopping & Client Relations to enhance client engagements and lead a global team across UK, US, APAC, and MENA regions.

Responsibilities include:

  • Crafting personalized luxury experiences for clients
  • Overseeing retention strategies
  • Delivering on commercial impacts through effective team leadership

Ideal candidates will possess expertise in luxury sales and strong leadership skills. This hybrid role is pivotal in strengthening MR PORTER's position in the luxury market.

Global Head of Luxury Personal Shopping & Client Relations in London employer: MR PORTER

At MR PORTER, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and innovation thrive. Our hybrid working model allows for flexibility while our commitment to employee development ensures that you will have ample opportunities for growth and advancement within the luxury retail sector. Join us in shaping unforgettable client experiences across the globe, and be part of a team that values excellence and collaboration.
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Contact Detail:

MR PORTER Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Head of Luxury Personal Shopping & Client Relations in London

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend luxury events. We all know that personal connections can open doors, so don’t be shy about making your presence known.

✨Tip Number 2

Showcase your expertise! Prepare a portfolio or case studies that highlight your achievements in luxury sales and client relations. We want to see how you’ve crafted those personalised experiences that make clients feel special.

✨Tip Number 3

Practice your pitch! When you get that interview, be ready to articulate your vision for enhancing client engagement. We need to hear how you plan to lead a global team and drive retention strategies effectively.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to MR PORTER’s luxury market position, so don’t miss out on this opportunity!

We think you need these skills to ace Global Head of Luxury Personal Shopping & Client Relations in London

Luxury Sales Expertise
Client Engagement
Team Leadership
Personalised Experience Crafting
Retention Strategy Development
Commercial Impact Delivery
Global Market Understanding
Cross-Regional Collaboration

Some tips for your application 🫡

Show Your Passion for Luxury: When writing your application, let your love for luxury menswear shine through. Share experiences that highlight your understanding of the luxury market and how you’ve crafted personalised experiences for clients in the past.

Highlight Leadership Experience: We want to see your leadership skills in action! Make sure to include examples of how you've successfully led teams, especially in a global context. This will show us that you can handle the diverse challenges of this role.

Tailor Your Application: Just like we tailor our luxury offerings, tailor your application to fit the job description. Use keywords from the listing and align your skills with the responsibilities mentioned. This helps us see why you’re the perfect fit!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!

How to prepare for a job interview at MR PORTER

✨Know Your Luxury Market

Familiarise yourself with the latest trends in luxury menswear and client engagement strategies. Research MR PORTER's unique selling points and how they differentiate themselves in the market. This knowledge will help you demonstrate your expertise and passion for the role.

✨Showcase Leadership Experience

Prepare specific examples of how you've successfully led teams in the past, particularly in luxury retail or client relations. Highlight your ability to motivate and develop team members, as well as any innovative strategies you've implemented that resulted in improved client retention.

✨Craft Personalised Experiences

Think about how you would create bespoke experiences for clients. Be ready to discuss your approach to understanding client needs and preferences, and how you would implement tailored strategies to enhance their shopping experience at MR PORTER.

✨Prepare for Global Perspectives

Since this role spans multiple regions, be prepared to discuss how cultural differences impact client relations and shopping behaviours. Show that you can adapt strategies to suit diverse markets like the UK, US, APAC, and MENA, demonstrating your global mindset.

Global Head of Luxury Personal Shopping & Client Relations in London
MR PORTER
Location: London

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