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- Tasks: Support brand campaigns and ensure smooth operations in a fast-paced environment.
- Company: Join NET-A-PORTER & MR PORTER, leaders in luxury fashion.
- Benefits: Enjoy flexible working, private healthcare, and exclusive staff discounts.
- Why this job: Kickstart your career in business operations with a creative and supportive team.
- Qualifications: 1-2 years in business support or digital marketing; strong Excel and PowerPoint skills.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
NET-A-PORTER is the ultimate luxury fashion destination for women. Since 2000, it has offered customers a curated assortment of fashion, fine watches, jewelry and home décor, from the world’s most coveted brands. NET-A-PORTER creates unique experiences for its EIPs (Extremely Important People) with dedicated Personal Shoppers and invitation-only benefits. Through content, it provides expert styling advice, engaging storytelling and profiles incredible women via editorial vertical, PORTER. NET SUSTAIN, its product curation of consciously crafted luxury, supports customers to shop with a focus on conscious consumerism.
MR PORTER is the men’s luxury style destination. Since 2011, it has offered customers a curated assortment of fashion, fine watches, grooming and lifestyle products from the world’s most coveted designers. It delivers exceptional quality with private label, Mr P, and market-leading exclusive capsule collaborations with brand partners. MR PORTER creates unique experiences for its EIPs (Extremely Important People), with first access to products, a dedicated personal shopper and invitation-only benefits. Through content across all its platforms, it provides expert styling advice, immersive storytelling, and profiles inspiring men, places and products. Consciously Crafted, its responsible product curation, supports customers to shop with a focus on conscious consumerism. MR PORTER Health In Mind, its long-standing initiative in partnership with Movember, raises awareness of men’s mental and physical health.
NET-A-PORTER & MR PORTER are seeking a Talented Business Operations Coordinator to join the team.
Location: Our Shepherd’s Bush Office
Reporting into: Global Head of Brand Partnerships
Benefits:
- A pension that both you and the company contribute to
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that support each other
As the Business Operations Coordinator in the Brand Partnerships team, you will play a vital support role across both business management and advertising operations functions. You will help ensure the smooth running of commercial and operational processes that underpin brand campaign execution and financial planning. This is a highly collaborative and detail-oriented role, ideal for someone looking to build a career in business operations, finance, or digital advertising within a fast-paced and creative environment. You’ll gain broad exposure to campaign delivery, revenue tracking, reporting, and commercial processes across NET-A-PORTER and MR PORTER.
What you’ll be doing:
- Support the Ad Operations Team with campaign setup documentation, QA tracking, traffic sheet updates, asset tracking, and campaign go‑live coordination.
- Monitor campaign delivery data, flag underperformance or reporting inconsistencies, and coordinate cross‑functional requests across Sales, Creative, Tech, and Production to support campaign delivery timelines.
- Work closely with the Business Management Team to maintain up‑to‑date revenue tracking spreadsheets, deal documentation, and the recording of brand commitments for financial planning.
- Help prepare regular and ad hoc revenue and performance reports for internal stakeholders and brand partners, and assist with reconciliation of revenue with Finance and updates to budgeting tools.
- Maintain and update central trackers including pricing sheets, campaign logs, internal dashboards, and support process documentation and continual improvement of team workflows and operations.
- Support the creation and formatting of team presentations, sales decks, internal reports, and liaise with internal departments to collect required data for seasonal and quarterly reviews.
- Schedule and coordinate meetings, support ad hoc requests from the Global Head of Brand Partnerships, and help ensure compliance with campaign tracking, tagging standards, and financial data accuracy.
The Type of Person We Are Looking For:
- 1-2 years of experience in a business support, operations, or digital marketing environment
- Strong Excel skills (data entry, formulas, pivot tables) and excellent PowerPoint proficiency
- Highly organized, with strong attention to detail and a methodical approach to task management
- Comfortable working with numbers, reporting tools, and campaign data
- Proactive, collaborative attitude with the ability to manage multiple priorities across stakeholders
- Strong communication skills and confidence working cross-functionally in a fast-paced environment
From the moment you join the LuxExperience Group we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.
LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Entry level
Workplace Type: Hybrid
Business Operations Coordinator @NET-A-PORTER @MR PORTER in London employer: MR PORTER
Contact Detail:
MR PORTER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Coordinator @NET-A-PORTER @MR PORTER in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to NET-A-PORTER and MR PORTER. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show us how your skills align with their mission of luxury and conscious consumerism. We love candidates who get what we're about!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Business Operations Coordinator role. Highlight your organisational skills and attention to detail – we want to see that you can keep things running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining our team.
We think you need these skills to ace Business Operations Coordinator @NET-A-PORTER @MR PORTER in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Operations Coordinator role. Highlight your organisational skills, attention to detail, and any relevant experience in business support or digital marketing.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about working at NET-A-PORTER and MR PORTER. Share specific examples of how your background makes you a great fit for the team and the role.
Show Off Your Excel Skills: Since strong Excel skills are essential for this position, consider including examples of how you've used Excel in previous roles. Mention any experience with data entry, formulas, or pivot tables to impress us!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be seen by the right people, and you'll have a better chance of standing out in the crowd!
How to prepare for a job interview at MR PORTER
✨Know Your Numbers
As a Business Operations Coordinator, you'll be working with data and reports. Brush up on your Excel skills before the interview. Be ready to discuss how you've used data in past roles, whether it's tracking campaign performance or managing budgets.
✨Showcase Your Organisational Skills
This role requires a methodical approach to task management. Prepare examples of how you've successfully organised projects or managed multiple priorities in previous jobs. Highlight your attention to detail and how it has positively impacted your work.
✨Understand the Brand
Familiarise yourself with NET-A-PORTER and MR PORTER's brand values and their approach to conscious consumerism. Be prepared to discuss how you can contribute to their mission and support their EIPs. Showing genuine interest in the brand will set you apart.
✨Practice Collaborative Scenarios
Since this role involves cross-functional collaboration, think of times when you've worked with different teams. Prepare to share these experiences during the interview, focusing on how you communicated effectively and resolved any challenges that arose.