Communications and Employee Engagement Specialist @NET-A-PORTER @MR PORTER

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.

The Group has 4.3 million high‑spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET‑A‑PORTER satisfies the most discerning clientele with expertly curated products from the world’s most coveted brands, personalised end‑to‑end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.

To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications. Our Corporate Division is now seeking a talented People Communications & Employee Engagement Specialist to join the NET‑A‑PORTER & MR PORTER team on a 6‑month fixed‑term contract.

Some essentials you should know:

• Location: London Westfield
• Department size: 6 (approx.)
• Reporting into: Head of HR NET‑A‑PORTER & MR PORTER

Benefits:

• A pension that both you and the company contribute to
• An array of discounts on things such as theme park and cinema tickets
• Our famous staff discount along with exclusive staff sales
• Private healthcare for you and your family
• Flexible working
• A chance to be part of a fun and caring team that supports each other

We’re looking for a proactive and creative Internal Communications Specialist to support the rollout of a new internal communications platform across NET‑A‑PORTER and MR PORTER. Working closely with HR, leadership, and the Brand & Customer team, you’ll help shape how we connect with our teams and bring our culture to life through engaging content.

Responsibilities:

• Lead the development of tailored internal communications strategies for NET‑A‑PORTER and MR PORTER, in collaboration with store CEOs, HRBPs and key stakeholders
• Create engaging written and visual content for the new internal communications platform, tailored to different business areas
• Build templates, content calendars and tone‑of‑voice guidelines in partnership with the Brand and Customer team
• Work with internal teams to ensure content is accessible, on‑brand and aligned with company values and culture
• Build a structured handover including a content plan, templates and feedback mechanisms for future use

Type of person we are looking for:

• 2–4 years’ experience in internal communications, content creation or employee engagement
• Excellent written communication skills, with a knack for storytelling and the ability to create clear, engaging copy
• Comfortable using tools like Canva, SharePoint or similar platforms to create and manage content
• Organised and detail‑oriented, with good time management and a proactive, collaborative mindset
• A creative thinker who enjoys coming up with ideas and solutions that improve employee experience

If you are passionate, committed and thrive in a collaborative and fast‑paced environment, please apply with a CV. LuxExperience is an equal‑opportunity employer. We encourage people with a diverse range of backgrounds to apply. We recognise and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, colour, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability or any other legally protected characteristic. If you require any reasonable adjustments to complete your application, please let us know.

Experience level: Mid‑Senior level

Workplace type: Hybrid