At a Glance
- Tasks: Join us as a handyman, tackling diverse maintenance and repair projects for homes and businesses.
- Company: Mr. Handyman is a top-rated home repair company known for quality service and customer satisfaction.
- Benefits: Enjoy flexible hours, tech support, and a back office that manages your schedule.
- Why this job: Be part of a supportive team where you can build a rewarding career and create lifelong customers.
- Qualifications: Must have 8+ years of handyman experience and own necessary tools; strong skills in multiple trades required.
- Other info: Work as a sub-contractor, setting your own rates while enjoying competitive pay between $30-$40/hour.
At Mr. Handyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsman who can \”do it all\” while taking excellent care of our customers. Your work area would be York, Durham, Halton and Peel regions (With the exception of downtown Toronto and South Mississauga). You would be dispatched from your home, to job site(s) back to your home. All in-person interviews are held at our satellite office located at 900 Jamieson Pkwy Unit 12. Cambridge, ON. N3C 4N6. Mr. Handyman is known for exceptional service, quality work, and our \”Done Right Promise.\” We stand behind this commitment because we only hire the best and work hard to take care of all our team members. When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems. Why You’ll Want to Join Our Team Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team. Work as Sub-Contractor where you give Mr. Handyman your price on a per-job-basis A back office that takes care of filling your schedule, so you don’t have to An office team that answers all calls and helps you take care of the customers Flexibility with hours so you can take care of life’s important events Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan And so much more Your Responsibilities as a Handyman Professional Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects. The project length can range from two hours to two days. Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs. Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way – a repeatable process that makes it easy to wow the customer every time. How We’ll Measure Performance Here are some of the ways that we’ll measure your performance in the role. Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You’ll need both a high response rate and high satisfaction rate. Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer. Effective Billing Rate – It’s your responsibility to source any needed materials and communicate with our office to submit your estimates. Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time. What We Want From You Culture alignment Rockstar\’s only Bought into the vision To Succeed in this Role You’ll need to self-manage as you’ll be alone often. You’ll need to speak with customers and provide excellent customer service while asking for reviews and collecting payments. You’ll need to have the necessary tools, including the ability to use technology. You\’ll need to document the job while following our process, the Mr. Handyman Way. You’ll need to wear proper PPE as well as booties to protect our customer’s home. Job Requirements These are the minimum requirements to be considered for this position. Live within the area Have 8+ years’ experience as a paid handyman Own your own tools Complete a background and driving record check Able to lift 50 pounds independently Able to safely work at heights and work overheard for extended periods of time As an experienced Handyman, you have strong proficiency in at least three (4) of the following: Carpentry work Bathroom improvements Kitchen improvements Painting, both inside and out Drywall work, minor and major repairs Basic plumbing Floor installation and refurbishing Familiar with building codes Benefits & Pay As a sub-contractor you tell us your price. As an employee, the pay range for this position is $30.00 to $40.00/Hour and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, plumbing, and drywall. Still with us? Great! Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY! Should you meet the requirements for the position, our system will schedule you for an interview immediately. You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. #J-18808-Ljbffr
Contractor / Craftsman / Remodeler employer: Mr. Handyman
Contact Detail:
Mr. Handyman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contractor / Craftsman / Remodeler
✨Tip Number 1
Familiarise yourself with the Mr. Handyman Way. Understanding their customer service philosophy and operational processes will help you align your approach during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your past experiences in detail, especially those that showcase your ability to manage customer expectations and deliver high-quality work. Highlight specific projects where you went above and beyond to ensure customer satisfaction.
✨Tip Number 3
Showcase your versatility by being ready to talk about your skills in various areas such as carpentry, plumbing, and drywall work. The more well-rounded you appear, the more attractive you'll be as a candidate who can 'do it all'.
✨Tip Number 4
Be prepared to discuss how you handle self-management and working independently. Since you'll often be alone on job sites, demonstrating your ability to stay organised and efficient will be crucial in impressing the interviewers.
We think you need these skills to ace Contractor / Craftsman / Remodeler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a handyman. Focus on the skills mentioned in the job description, such as carpentry, plumbing, and customer service. Use specific examples to demonstrate your proficiency in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the handyman profession and your alignment with Mr. Handyman's values. Mention your years of experience, your ability to self-manage, and how you can contribute to creating life-long customers.
Highlight Customer Service Skills: Since customer satisfaction is key for this role, emphasise your experience in managing customer expectations and delivering excellent service. Provide examples of how you've successfully handled customer interactions in the past.
Prepare for the Interview: If selected for an interview, be ready to discuss your technical skills and how you approach customer service. Familiarise yourself with the Mr. Handyman Way and be prepared to explain how you would apply it in your work.
How to prepare for a job interview at Mr. Handyman
✨Showcase Your Skills
Make sure to highlight your experience in the specific areas mentioned in the job description, such as carpentry, plumbing, and drywall work. Bring examples of past projects or a portfolio that demonstrates your craftsmanship.
✨Understand Customer Service
Since customer satisfaction is key for Mr. Handyman, be prepared to discuss how you manage customer expectations and deliver exceptional service. Share any relevant experiences where you turned a challenging situation into a positive outcome.
✨Familiarise Yourself with Technology
As the role involves using technology like ServiceTitan, it’s beneficial to show your comfort with tech tools. If you have experience with similar software, mention it during the interview to demonstrate your readiness to adapt.
✨Emphasise Self-Management
Since the position requires self-management, be ready to discuss how you organise your work and manage your time effectively. Provide examples of how you've successfully worked independently in the past.