Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate your team to achieve targets and ensure customer satisfaction.
- Company: Join Mr Clutch, a leading national Autocentre network with a friendly culture.
- Benefits: Enjoy competitive salary, up to 44 days paid leave, and excellent bonus structure.
- Why this job: Step up your career in the motor industry and make a real impact.
- Qualifications: Experience in the motor industry and strong customer service skills required.
- Other info: Great training opportunities and a supportive work environment await you.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an Autocentre Manager to join our friendly team and assist with the development of our branch. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating repeat and new business that will enhance the overall profitability and success of your branch.
If you have a polite, conscientious and enthusiastic disposition and you’re keen and able to follow our ethos, then please do get in touch. This is an exciting opportunity for an experienced workshop controller or an exceptional Assistant Manager / Vehicle Technician looking to step up to the next level.
The ideal applicant will have hands-on experience and qualifications in the motor industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, we offer excellent earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.
Our Autocentre Managers are responsible for:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
- The Potential for up to 44 days paid leave (including bank holidays).
- Competitive Salary.
- Excellent Bonus Structure.
- Career Development Opportunities.
- Training at our IMI approved Training Academies (Strood/Reading).
- Uniform.
- Company Discount.
- Childcare Vouchers.
- Pension Scheme.
Strictly No Agencies.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.
Branch Manager in Kingston upon Thames employer: Mr Clutch
Contact Detail:
Mr Clutch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Kingston upon Thames
✨Tip Number 1
Get to know the company inside out! Research Mr Clutch and understand their values, services, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think about your past experiences and how they align with the role of an Autocentre Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly team at Mr Clutch.
We think you need these skills to ace Branch Manager in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a part of our team and contributing to our branch's success.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in the motor industry and customer service skills. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your thoughts well and avoid unnecessary jargon. This will help us understand your qualifications better.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our friendly team!
How to prepare for a job interview at Mr Clutch
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry and the specific services offered by the company. Familiarise yourself with common customer queries and how to address them, as this will show your commitment to outstanding customer service.
✨Showcase Leadership Skills
As a potential Branch Manager, it's crucial to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved performance, highlighting your role in achieving targets.
✨Emphasise Customer Satisfaction
Since customer satisfaction is key for the company, be ready to discuss how you've previously ensured excellent service. Share specific instances where you went above and beyond for customers, and how that contributed to repeat business.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only reflects your seriousness about the position but also aligns with the company's image as a brand ambassador.