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- Tasks: Lead a dynamic team, deliver exceptional customer service, and drive business success.
- Company: Join Mr Clutch, a leading national Autocentre network with a friendly culture.
- Benefits: Competitive salary, outstanding bonus potential, up to 44 days paid leave, and career development.
- Why this job: Make an impact as a role model while enjoying great earning potential and training opportunities.
- Qualifications: Minimum two years’ experience as an Autocentre Manager or relevant roles.
- Other info: Be part of a successful team with excellent growth prospects and a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years’ relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team.
In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivalled bonus scheme. On average our branch Managers earn a bonus of around £15,000 per year, some achieve £25,000 or more!
We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout.
Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of the branch.
Our Autocentre Managers are responsible for:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
- The Potential for up to 44 days paid leave (including bank holidays).
- Competitive Salary.
- Outstanding Bonus Structure.
- Career Development Opportunities.
- Training at our IMI approved Training Academies (Strood/Reading).
- Uniform.
- Company Discount.
- Pension Scheme.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
Autocentre Manager in Kingston upon Thames employer: Mr Clutch
Contact Detail:
Mr Clutch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Autocentre Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success as a brand ambassador.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Autocentre Manager in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your two years of experience as an Autocentre Manager. We want to see how you've successfully led teams and delivered excellent customer service in your previous roles.
Be a Brand Ambassador: In your application, emphasise how you can promote and maintain our company image. Share examples of how you've acted as a brand ambassador in the past and how you plan to do it with us.
Communicate Effectively: Since customer satisfaction is key for us, showcase your communication skills. Include specific instances where your effective communication has led to happy customers and repeat business.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mr Clutch
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the company. Familiarise yourself with common customer queries and how to handle them, as this will show your expertise and readiness for the role.
✨Showcase Your Leadership Skills
As an Autocentre Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in the past. Think about specific situations where your leadership made a difference, and be ready to discuss these during the interview.
✨Customer Service is Key
Since customer satisfaction is paramount, be prepared to share your approach to delivering outstanding service. Have a few anecdotes ready that highlight your ability to resolve issues and create positive experiences for customers.
✨Discuss Financial Acumen
Understanding profit and financial targets is crucial for this role. Be ready to talk about how you've maximised profits in previous positions, whether through effective stock management or driving sales. This will demonstrate your capability to meet the company's financial goals.
