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- Tasks: Lead and motivate your team to achieve targets and ensure customer satisfaction.
- Company: Join Mr Clutch, a leading national Autocentre network.
- Benefits: Competitive salary, excellent bonus structure, and up to 44 days paid leave.
- Why this job: Step up your career in a dynamic environment with great training opportunities.
- Qualifications: Experience in the motor industry and strong customer service skills required.
- Other info: Be part of a friendly team and enjoy career development at our IMI approved Training Academies.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an Autocentre Manager to join our friendly team and assist with the development of our branch. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating repeat and new business that will enhance the overall profitability and success of your branch.
If you have a polite, conscientious and enthusiastic disposition and you’re keen and able to follow our ethos, then please do get in touch. This is an exciting opportunity for an experienced workshop controller or an exceptional Assistant Manager / Vehicle Technician looking to step up to the next level. The ideal applicant will have hands-on experience and qualifications in the motor industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team.
In return, we offer excellent earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. Our Autocentre Managers are responsible for:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits: The Potential for up to 44 days paid leave (including bank holidays), Competitive Salary, Excellent Bonus Structure, Career Development Opportunities, Training at our IMI approved Training Academies (Strood / Reading), Uniform, Company Discount, Childcare Vouchers, Pension Scheme.
Strictly No Agencies.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.
Branch Manager employer: Mr Clutch
Contact Detail:
Mr Clutch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Get to know the company inside out! Research Mr Clutch and understand their values, services, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! Since customer satisfaction is key, think about how you can demonstrate your ability to connect with clients. Role-play scenarios where you handle customer queries or complaints effectively.
✨Tip Number 3
Show your leadership chops! Prepare examples of how you've motivated a team or driven success in previous roles. Highlighting your hands-on experience will make you stand out as a potential Autocentre Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly team at Mr Clutch!
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about becoming a part of our team and contributing to our branch's success.
Tailor Your CV: Make sure your CV is tailored to the Branch Manager position. Highlight your hands-on experience in the motor industry and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Customer Service Focus: Since customer satisfaction is key for us, emphasise your customer service skills in your application. Share examples of how you've gone above and beyond for clients in the past – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Mr Clutch
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry and the specific services offered by the company. Being able to discuss recent trends or challenges in the sector will show that you're not just a candidate, but someone who genuinely cares about the field.
✨Showcase Your Leadership Skills
As a potential Branch Manager, it's crucial to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven performance. This will highlight your capability to be a role model for others.
✨Customer Service is Key
Since customer satisfaction is paramount, be ready to share specific instances where you've gone above and beyond for a customer. Discuss how you handle difficult situations and ensure that clients leave happy, as this will resonate well with the interviewers.
✨Align with Company Values
Familiarise yourself with the company's ethos and values. During the interview, express how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in contributing to their mission and culture.
