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- Tasks: Lead and motivate your team to exceed targets and ensure customer satisfaction.
- Company: Join Mr Clutch, a top UK autocentre network known for clutch, brake, and MOT services.
- Benefits: Enjoy excellent earning potential, bonuses, training opportunities, and up to 44 days paid leave.
- Why this job: Step up your career in a supportive environment with a focus on teamwork and customer care.
- Qualifications: Experience in the motor industry and strong customer service skills are essential.
- Other info: Work 48 hours a week with a uniform provided and company discounts available.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an Autocentre Manager to join our friendly team and assist with the development of our branch.
Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating repeat and new business that will enhance the overall profitability and success of (our) your branch. If you have a polite, conscientious and enthusiastic disposition and you’re keen and able to follow our ethos, then please do get in touch.
This is an exciting opportunity for an experienced workshop controller or an exceptional Assistant Manager / Vehicle Technician looking to step up to the next level.
The ideal applicant will have hands on experience and qualifications in the motor industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, we offer excellent earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.
Our Autocentre Managers are responsible for:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required
- Ensuring the security of stock and monies, being accountable for any losses
- Maintaining company house-keeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
- The Potential for up to 44 days paid leave (including bank holidays)
- Competitive Salary
- Excellent Bonus Structure
- Career Development Opportunities
- Training at our IMI approved Training Academies (Strood / Reading)
- Uniform
- Company Discount
- NOW : Pension Scheme
Strictly No Agencies.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.
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Autocentre Manager employer: Mr Clutch
Contact Detail:
Mr Clutch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager
✨Tip Number 1
Familiarise yourself with our company values and ethos. During your interactions, whether in interviews or networking, demonstrate how your personal values align with ours. This will show that you're not just looking for a job, but that you genuinely want to be part of our team.
✨Tip Number 2
Highlight your leadership skills in conversations. As an Autocentre Manager, you'll need to motivate and lead a team. Share specific examples from your past experiences where you've successfully led a team or improved team performance.
✨Tip Number 3
Network within the automotive industry. Attend local events or join online forums related to vehicle maintenance and management. Building connections can provide insights into our company culture and may even lead to referrals.
✨Tip Number 4
Prepare to discuss customer service scenarios. Since customer satisfaction is key to our business, think of examples where you've gone above and beyond for customers. This will showcase your commitment to maintaining high standards in service.
We think you need these skills to ace Autocentre Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Autocentre Manager. Highlight your leadership skills and experience in the motor industry in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience, particularly in customer service and team management. Use specific examples that demonstrate your ability to lead a team and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with their ethos and how you can contribute to customer satisfaction and team success.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mr Clutch
✨Show Your Leadership Skills
As an Autocentre Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated teams in the past. Highlight any specific achievements that demonstrate your ability to drive success.
✨Emphasise Customer Service Experience
Customer satisfaction is key in this role. Be ready to share experiences where you went above and beyond for customers. Discuss how you handle difficult situations and ensure repeat business, as this will show your commitment to customer care.
✨Know the Company and Its Values
Research Mr Clutch and understand their ethos. Be prepared to explain how your values align with theirs and how you can contribute to maintaining the company image as a brand ambassador. This shows genuine interest and commitment.
✨Prepare for Financial Discussions
Since maximising profit and meeting financial targets are part of the role, brush up on basic financial concepts related to running an autocentre. Be ready to discuss how you would approach achieving these targets and any relevant experience you have in managing budgets.
