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- Tasks: Oversee service bookings and support the team in delivering outstanding customer service.
- Company: Join Mr Clutch, a leading national Autocentre network with a friendly team.
- Benefits: Competitive salary, excellent bonus potential, and up to 44 days paid leave.
- Why this job: Step up your career in the motor industry with great earning potential and development opportunities.
- Qualifications: Hands-on experience and qualifications in the motor industry are essential.
- Other info: Enjoy training at IMI approved academies and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a hands-on Workshop Controller to join our friendly team and oversee all bookings for service & repair work. This is an excellent opportunity for an experienced vehicle technician looking to step up. The ideal applicant will have hands-on experience and qualifications in the motor industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team.
We are offering a competitive salary along with an unrivalled bonus scheme. On average our branch Managers earn a bonus of around £25,000 per year, some achieve £45,000 or more!
Only those with appropriate hands-on experience and qualifications in the motor industry should apply. In return, we offer excellent earning potential, a good bonus scheme and working practices.
Our Workshop Controllers are responsible for supporting our Autocentre Managers with:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits: The potential for up to 44 days paid leave (including bank holidays), competitive salary, excellent bonus structure, career development opportunities, training at our IMI approved Training Academies (Strood/Reading), uniform, company discount, pension scheme.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.
Workshop Controller employer: Mr Clutch Autocentres
Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Get to know the company! Research Mr Clutch and understand their values, services, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what the company really values in a Workshop Controller.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experience that showcase your skills and adaptability in the motor industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly team at Mr Clutch.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your hands-on experience in the motor industry. We want to see how your background as a vehicle technician makes you the perfect fit for the Workshop Controller role.
Customer Service is Key: Since delivering outstanding customer service is crucial, share examples of how you've excelled in this area. We love seeing candidates who can connect with customers and keep them happy!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We appreciate when applicants take the time to show us why they’re a great match.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mr Clutch Autocentres
✨Know Your Stuff
Make sure you brush up on your technical knowledge and hands-on experience in the motor industry. Be ready to discuss specific vehicles, repairs, and customer service scenarios you've handled. This will show that you're not just qualified but also passionate about the role.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to coordinate and support your team. Prepare examples of how you've successfully led a team or improved processes in your previous roles. Highlight your ability to motivate others and drive success.
✨Customer Service is Key
Since delivering outstanding customer service is crucial, think of instances where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to maintaining the company's image.
✨Understand the Bonus Structure
Familiarise yourself with the bonus scheme mentioned in the job description. Be prepared to discuss how you plan to meet and exceed financial targets. Showing that you understand the potential for earnings can set you apart from other candidates.
