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- Tasks: Oversee service bookings and support the team in delivering top-notch customer service.
- Company: Join Mr Clutch, a leading national Autocentre network with a friendly team.
- Benefits: Competitive salary, excellent bonus potential, and up to 44 days paid leave.
- Why this job: Step up your career in the motor industry and make a real impact.
- Qualifications: Hands-on experience and qualifications in the motor industry required.
- Other info: Enjoy career development opportunities and training at our IMI approved academies.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a hands-on Workshop Controller to join our friendly team and oversee all bookings for service & repair work. This is an excellent opportunity for an experienced vehicle technician looking to step up.
The ideal applicant will have hands on experience and qualifications in the motor industry with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. So, if you are an experienced and qualified (or time served) Vehicle Technician who is adaptable with excellent communication skills and are looking to step up to the next level, this could be the right position for you, and we would love to hear from you!
We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £25,000 per year, some achieve £45,000 or more!
Current manager bonus structure quotes:
- Autocentre Manager who has been with the Company for over 16 years:It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in.
- Autocentre Manager who has been with the Company since 2012:It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay.\”
Only those with appropriate hands-on experience and qualifications in the motor industry should apply. In return, we offer excellent earning potential, a good bonus scheme and working practices.
Our Workshop Controllers are responsible for Supporting out Autocentre Managers with:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required
- Ensuring the security of stock and monies, being accountable for any losses
- Maintaining company house-keeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
- The Potential for up to 44 days paid leave (including bank holidays)
- Competitive Salary
- Excellent Bonus Structure
- Career Development Opportunities
- Training at our IMI approved Training Academies (Strood/Reading)
- Uniform
- Company Discount
- NOW: Pension Scheme
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK.
Strictly No Agencies
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Workshop Controller employer: Mr Clutch Autocentres
Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for customers. We want to see that passion!
✨Tip Number 3
Show off your leadership potential! As a Workshop Controller, you'll be coordinating and controlling staff. Be ready to discuss how you've successfully led a team or managed projects in the past. We love to see that drive and adaptability!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our friendly team at Mr Clutch. Let's get you that Workshop Controller position!
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your hands-on experience in the motor industry. We want to see how your background as a Vehicle Technician makes you the perfect fit for the Workshop Controller role.
Customer Service is Key: Don’t forget to mention your customer service skills! We’re all about delivering outstanding service, so share examples of how you've gone above and beyond for customers in the past.
Be Yourself: Let your personality shine through in your application. We’re looking for someone who can adapt and drive a successful team, so show us how you can bring your unique flair to our friendly team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Mr Clutch Autocentres
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle repairs and service. Be ready to discuss your hands-on experience and how it relates to the role of Workshop Controller. This will show that you’re not just a technician, but someone who understands the bigger picture.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be overseeing a team. Prepare examples of how you've successfully led or supported a team in the past. Highlight any experiences where you’ve motivated others or improved team performance, as this will demonstrate your ability to drive success.
✨Customer Service is Key
Since delivering outstanding customer service is crucial, think of specific instances where you’ve gone above and beyond for customers. Be ready to explain how you would maintain the company’s image and ensure customer satisfaction in your new role.
✨Understand the Bonus Structure
Familiarise yourself with the bonus scheme mentioned in the job description. Be prepared to discuss how you plan to meet and exceed financial targets. Showing that you understand the potential for earnings and are motivated by it can set you apart from other candidates.
