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- Tasks: Lead a dynamic team, deliver exceptional customer service, and drive business success.
- Company: Join Mr Clutch, a leading national Autocentre network with a friendly culture.
- Benefits: Competitive salary, outstanding bonus potential, up to 44 days paid leave, and career development.
- Why this job: Make an impact as a role model while enjoying great rewards and training opportunities.
- Qualifications: Minimum two years’ experience as an Autocentre Manager or relevant roles.
- Other info: Be part of a successful team with excellent growth prospects and a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years’ relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivalled bonus scheme. On average our branch Managers earn a bonus of around £15,000 per year, some achieve £25,000 or more!
We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of the branch.
Responsibilities:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
- The Potential for up to 44 days paid leave (including bank holidays).
- Competitive Salary.
- Outstanding Bonus Structure.
- Career Development Opportunities.
- Training at our IMI approved Training Academies (Strood/Reading).
- Uniform.
- Company Discount.
- Pension Scheme.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
Autocentre Manager in Southend-on-Sea employer: Mr Clutch Autocentres
Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Autocentre Manager in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Autocentre Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams and driven success in previous roles. This will demonstrate that you’re not just a manager, but a true leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Autocentre Manager in Southend-on-Sea
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your two years of experience as an Autocentre Manager or relevant roles. We want to see how you've successfully led teams and delivered excellent customer service in your previous jobs.
Be a Brand Ambassador: In your application, let us know how you can promote and maintain our company image. Share examples of how you've acted as a brand ambassador in the past and how you plan to do it with us.
Communicate Effectively: Since customer satisfaction is key for us, demonstrate your communication skills in your written application. Use clear and engaging language to show how you connect with clients and drive repeat business.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mr Clutch Autocentres
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the company. Familiarise yourself with common customer queries and how to handle them, as this will show your expertise and readiness for the role.
✨Showcase Your Leadership Skills
As an Autocentre Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in the past. Think about specific situations where you’ve driven success and how you can replicate that in this new role.
✨Customer Service is Key
Highlight your customer service experience during the interview. Be ready to discuss how you've handled difficult customers or situations in the past. This will demonstrate your ability to maintain high customer satisfaction, which is crucial for the company's success.
✨Understand the Bonus Structure
Familiarise yourself with the company's bonus structure and be prepared to discuss how you plan to achieve those targets. Showing that you understand the financial aspects of the role and are motivated by performance will set you apart from other candidates.
