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- Tasks: Lead a dynamic team, deliver top-notch customer service, and drive sales success.
- Company: Join Mr Clutch, the UK's leading autocentre network with over 40 locations.
- Benefits: Enjoy competitive pay, up to £45,000 in bonuses, and 44 days paid leave.
- Why this job: Be a role model in a supportive culture that values your growth and success.
- Qualifications: Minimum two years as an Autocentre Manager or relevant experience in a similar role.
- Other info: Training at IMI approved academies and a fantastic company discount await you!
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team.
In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivalled bonus scheme. On average our branch Managers earn a bonus of around £25,000 per year, some achieve £45,000 or more!
We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generate shared benefits for the branch as a whole, and ultimately ensure customer satisfaction throughout.
Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our branch.
Our Autocentre Managers are responsible for:
- Promoting and maintaining the Company image, acting as a brand ambassador.
- Delivering outstanding customer service.
- Maximising volume to ensure profit and financial targets are met.
- Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required.
- Ensuring the security of stock and monies, being accountable for any losses.
- Maintaining company housekeeping standards.
Salary: Negotiable DOE
Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat)
Benefits:
- The Potential for up to 44 days paid leave (including bank holidays).
- Competitive Salary.
- Outstanding Bonus Structure.
- Career Development Opportunities.
- Training at our IMI approved Training Academies (Strood/Reading).
- Uniform.
- Company Discount.
- Pension Scheme.
Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!
Centre Manager employer: Mr Clutch Autocentres
Contact Detail:
Mr Clutch Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarise yourself with the company culture and values of Mr Clutch. Understanding their commitment to customer satisfaction and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your ability to lead a team and drive results. Highlight instances where you've successfully improved customer service or exceeded targets, as these are key aspects of the role.
✨Tip Number 3
Network with current or former employees of Mr Clutch if possible. They can provide valuable insights into the company’s expectations and culture, which can give you an edge in your application process.
✨Tip Number 4
Demonstrate your passion for the automotive industry during your interactions. Showing genuine enthusiasm for the role and the services offered by Mr Clutch can set you apart from other candidates.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an Autocentre Manager. Focus on your customer service skills, team leadership, and any achievements that demonstrate your ability to drive success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous positions.
Highlight Relevant Experience: In your application, emphasise your two years of experience in a similar role. If you have experience as a Workshop Controller or Parts Advisor, make sure to mention how this has prepared you for the Autocentre Manager position.
Showcase Your Leadership Skills: Demonstrate your ability to lead and motivate a team. Include examples of how you've achieved targets and contributed to the overall success of your previous branches.
How to prepare for a job interview at Mr Clutch Autocentres
✨Showcase Your Leadership Skills
As a Centre Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any strategies you've used to achieve targets. Highlight specific examples where your leadership made a difference.
✨Demonstrate Customer Service Excellence
Customer satisfaction is key in this role. Prepare to share instances where you've gone above and beyond for customers. Discuss how you handle complaints and ensure repeat business, as this will show your commitment to maintaining the company's reputation.
✨Understand Financial Targets
Familiarise yourself with financial metrics relevant to an Autocentre. Be ready to talk about how you've previously maximised profits and met financial goals. Showing that you understand the business side of things will impress your interviewers.
✨Research the Company Culture
Before the interview, take some time to learn about the company's values and culture. This will help you align your answers with what they are looking for in a Centre Manager. Mentioning how your personal values match theirs can set you apart from other candidates.
